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Another case of Windows Vista (TM), Build 6002, This copy of Windows is not genuine RRS feed

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    Again, after several years of uninterrupted use after activation, the "Build 6002" watermark appeared on the corner of the screen. I've tried everything I've foudn in this forum other than the command that resets the system and requires re-activation which I dont want to use since I dont see why should I use one of my reactivations.

    Thanks for the help!

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-V2PKT-P4PFX-X3DJT
    Windows Product Key Hash: 0Ok92BlYDoUkVe9iPgEDhr/v/OQ=
    Windows Product ID: 89581-313-0234516-71485
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {96801DFA-A4A5-4561-AAB3-BAD1EEDB3A6F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000009
    Build lab: 6002.lh_sp2beta.081017-1605
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~2\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96801DFA-A4A5-4561-AAB3-BAD1EEDB3A6F}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X3DJT</PKey><PID>89581-313-0234516-71485</PID><PIDType>5</PIDType><SID>S-1-5-21-966151758-1169778262-4226189734</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="4"/><Date>20081014000000.000000+000</Date></BIOS><HWID>CA313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.16497
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89581-00142-313-023451-00-1033-6002.0000-0802010
    Installation ID: 017061712730846253843501115873452724008082983102189913
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: X3DJT
    License Status: Licensed
    Evaluation End Date: 6/2/2010 1:59:59 AM

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEABAABAAIAAwABAAAAAwABAAEA6GGGrNUmPvoCpXTmiP0cHLZ0bEaN7/L0d/YAUPe94pSsViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC A_M_I_ OEMAPIC 
      FACP A_M_I_ OEMFACP 
      HPET A_M_I_ OEMHPET 
      MCFG A_M_I_ OEMMCFG 
      OEMB A_M_I_ AMI_OEM 
      OSFR A_M_I_ OEMOSFR 


    Monday, March 29, 2010 6:33 PM

Answers

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    Hello JossD

    First off, the original message you received was not a Non-Genuine message.  It was a message telling you the the Beta was expiring. Neither of the Diagnostic Report, that you posted, show any indication of a non-genuine issue.

    The second Diagnostic Report shows that you are currently have the release version of Service Pack 1 installed. If you are still seeing the same message as you did when you had the Beta of SP 2 installed, then I recommend going to the Service Pack support page http://support.microsoft.com/ph/11732#tab1

    Note: if the page doesn't help, click the link under "Get Help Now".  The link will take you to Live support. My understanding is that Service Pack support is provided at no cost.

    Thank you.

    Darin MS
    Monday, March 29, 2010 11:38 PM

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    You are using a beta copy. You must upgrade to the final copy to restore functionality ("Build lab: 6002.lh_sp2beta.081017-1605").
    Monday, March 29, 2010 7:34 PM
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    OK.. How do I do that? I only bought the license, never got a hard copy.

    Edit: 

    OK, I figured I had installed a beta of SP2. Removed it and now MSGDT report looks like this:

     

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

     

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-V2PKT-P4PFX-X3DJT

    Windows Product Key Hash: 0Ok92BlYDoUkVe9iPgEDhr/v/OQ=

    Windows Product ID: 89581-313-0234516-71485

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.0.6001.2.00010300.1.0.002

    ID: {96801DFA-A4A5-4561-AAB3-BAD1EEDB3A6F}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Basic

    Architecture: 0x00000009

    Build lab: 6001.vistasp1_gdr.080917-1612

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\PROGRA~2\MOZILL~1\FIREFOX.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{96801DFA-A4A5-4561-AAB3-BAD1EEDB3A6F}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X3DJT</PKey><PID>89581-313-0234516-71485</PID><PIDType>5</PIDType><SID>S-1-5-21-966151758-1169778262-4226189734</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="4"/><Date>20081014000000.000000+000</Date></BIOS><HWID>CA313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, HomeBasic edition

    Description: Windows Operating System - Vista, RETAIL channel

    Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89581-00142-313-023451-00-1033-6002.0000-0802010

    Installation ID: 012340792951639766402925528292609103452473611611401031

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: X3DJT

    License Status: Licensed

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PgAAAAEABAABAAIAAwACAAAAAwABAAEA6GGGrNUmPvoCpXTmiP0cHLZ0bEaN7/L0d/aaiABQ973ilKxWKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A_M_I_ OEMAPIC 

      FACP A_M_I_ OEMFACP 

      HPET A_M_I_ OEMHPET 

      MCFG A_M_I_ OEMMCFG 

      OEMB A_M_I_ AMI_OEM 

      OSFR A_M_I_ OEMOSFR 

     

    QUESTION: The "build 6002" watermark still shows up on screen. What else shoudl I do?

    Monday, March 29, 2010 7:48 PM
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    Hello JossD

    First off, the original message you received was not a Non-Genuine message.  It was a message telling you the the Beta was expiring. Neither of the Diagnostic Report, that you posted, show any indication of a non-genuine issue.

    The second Diagnostic Report shows that you are currently have the release version of Service Pack 1 installed. If you are still seeing the same message as you did when you had the Beta of SP 2 installed, then I recommend going to the Service Pack support page http://support.microsoft.com/ph/11732#tab1

    Note: if the page doesn't help, click the link under "Get Help Now".  The link will take you to Live support. My understanding is that Service Pack support is provided at no cost.

    Thank you.

    Darin MS
    Monday, March 29, 2010 11:38 PM
  • Question
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    Hello JossD

    First off, the original message you received was not a Non-Genuine message.  It was a message telling you the the Beta was expiring. Neither of the Diagnostic Report, that you posted, show any indication of a non-genuine issue.

    The second Diagnostic Report shows that you are currently have the release version of Service Pack 1 installed. If you are still seeing the same message as you did when you had the Beta of SP 2 installed, then I recommend going to the Service Pack support page http://support.microsoft.com/ph/11732#tab1

    Note: if the page doesn't help, click the link under "Get Help Now".  The link will take you to Live support. My understanding is that Service Pack support is provided at no cost.

    Thank you.

    Darin MS
    Monday, March 29, 2010 11:38 PM