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thats what i get when i try to resolve the activation with microsft gueiwne RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {461BDA0C-C70E-420C-900A-0940B83300CE}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: Not Activated

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{461BDA0C-C70E-420C-900A-0940B83300CE}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1454471165-2049760794-682003330</SID><SYSTEM><Manufacturer>Gateway                        </Manufacturer><Model>ESSEX2                         </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RG84510A.15A.0037.P15.0304012013</Version><SMBIOSVersion major="2" minor="3"/><Date>20030401000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>757A394F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Gateway, Inc.</name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E840:Gateway, Inc|1A73B:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, September 24, 2009 8:30 AM

Answers

    • Marked as answer by Darin Smith MS Thursday, September 24, 2009 6:01 PM
    Thursday, September 24, 2009 8:34 AM
  • Hello shawn88,

    You are attempting to install a Dell OEM copy of Windows XP Home onto a Gateway computer.

    This is ill not work.

    Please contact tech support or customer service for Gateway and ask if they can send you Recovery or Re-installation CD for your Gateway Computer.  Using the manufacturer's specific and exact recovery CD gives you the best chance of an error-free, virus and other malware-free installation, and will result in your computer once again passing any and all validation screenings.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, September 29, 2009 5:52 PM
    Friday, September 25, 2009 5:46 AM

All replies

    • Marked as answer by Darin Smith MS Thursday, September 24, 2009 6:01 PM
    Thursday, September 24, 2009 8:34 AM
  • Hello shawn88,

      Note that your XP is currently using a OEM SLP Product Key (the key that comes pre-installed in XP's that come pre-installed on ready built computers) if the Support Doc that AivarsL posted doesn't work, you may need to use the Product Key found on the COA sticker on the side or bottom of the computer (known as the COA SLP key).  You may be able to switch out the key using the Product Key Update Tool found at http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx. Otherwise to change keys you would need to reinstall XP using the COA SLP key.

    Thank you,
    Darin MS
    Thursday, September 24, 2009 6:01 PM
  • Hello shawn88,

    You are attempting to install a Dell OEM copy of Windows XP Home onto a Gateway computer.

    This is ill not work.

    Please contact tech support or customer service for Gateway and ask if they can send you Recovery or Re-installation CD for your Gateway Computer.  Using the manufacturer's specific and exact recovery CD gives you the best chance of an error-free, virus and other malware-free installation, and will result in your computer once again passing any and all validation screenings.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, September 29, 2009 5:52 PM
    Friday, September 25, 2009 5:46 AM