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Forums notifications : emails and msn are delay up to +2 hours RRS feed

  • Question

  • Hi, 
    I'm writing from spanish msdn forums.

    Actually We have a strong delay in forums notifications, marks as answer, other users responses and other notifications are incoming after 2 or more hours late.

    We have identified this issues since a couple of weeks ago.

    Colabora con la comunidad, si éste mensaje te ha sido de utilidad, márcalo como respuesta correcta.
    Juan Carlos Ruiz Pacheco
    Ingeniero de Sistemas
    Microsoft MVP C#
    MCP,MCTS,DCE+Platino,OCA,OCP
    Visita Mi Blog C# XNA Sistemas Operativos
    Monday, January 25, 2010 5:26 PM

Answers

  • Hi All,

    Just want to update everybody here. This issue has been fixed as of now. We've identified a problem in one of our backend servers in which transactions (alerts, points and other activities) have been queueing for more than 3 - 4 hours (Sometimes longer). We've introduced a fix around ~3:30 PM (US/PST time) where the queue started to process all queue'd transactions. Some of those transactions should have processed by now and users should see their points, alerts and "My" thread pages updated.

    Thanks everyone for the patience and apologize for the delay.
    Forums Test Lead
    Saturday, January 30, 2010 5:22 AM
  • Thanks for reporting. We're looking at the issue at our end. We've been getting delays average 2 to 3 hours. Will update the thread once I get more info.

    Thanks.
    Forums Test Lead
    Wednesday, January 27, 2010 6:10 PM
  • Hi There-

    Across all forums, users will see delays in their “My Threads”, recognition points updating in their profile and the delivery time for Live Alert notifications while the team is investigating some issues with these processes.

    Thanks-
    Alicia


    Program Manager, Server and Tools Online Operations Team
    Friday, January 29, 2010 9:16 PM

All replies