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Invalid Key when Reinstalling Vista Business RRS feed

  • Question

  • I was trying to load an older image of Vista Business via my ThinkVantage key but received an error that my key is invalid (tried retyping what's on the bottom of machine but that doesn't work either).  I can only run in the black screen mode ("Windows Vista (TM) Build 6001 This copy of Windows is not genuine").  I also tried checking the windows validation (http://www.Microsoft.com/genuine) - it indicates "the service is unable to determine whether this copy of Windows Vista is genuine." 0xC004C533

    I purchased this machine from Lenovo but no recovery cds (bad mistake).

    Below is diagnostic report.  Please advise!  Thanks in advance.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP
    Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=
    Windows Product ID: 89576-OEM-7332141-00143
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {B7EC91B4-4929-4126-9B41-E05F6F697AC3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B7EC91B4-4929-4126-9B41-E05F6F697AC3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C47PP</PKey><PID>89576-OEM-7332141-00143</PID><PIDType>2</PIDType><SID>S-1-5-21-686020604-1702500713-4117291829</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>64586QU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC1WW (2.21 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080701000000.000000+000</Date></BIOS><HWID>C9313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400143-02-1033-6001.0000-3372008
    Installation ID: 000686542184632631754445647846705352097176481620311652
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: C47PP
    License Status: Notification
    Notification Reason: 0xC004F02A.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAQABAAAAAwABAAEAJJQILRNWgIWwVC4IGp8ALUaDFAJY0PL0RgaYc4CJrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-7L  
      FACP   LENOVO  TP-7L  
      HPET   LENOVO  TP-7L  
      BOOT   LENOVO  TP-7L  
      MCFG   LENOVO  TP-7L  
      SSDT   LENOVO  TP-7L  
      ECDT   LENOVO  TP-7L  
      TCPA   LENOVO  TP-7L  
      SLIC   LENOVO  TP-7L  
      ASF!   LENOVO  TP-7L  
      SSDT   LENOVO  TP-7L  
      SSDT   LENOVO  TP-7L  
      SSDT   LENOVO  TP-7L  
      SSDT   LENOVO  TP-7L  

     

    Sunday, August 15, 2010 3:20 PM

Answers

  • "I purchased this machine from Lenovo but no recovery cds (bad mistake)."

      All computers that come with Windows pre-installed are required to come with some way for the user to reinstall Windows. In the old days, that involved including a disk containing the Recovery Software.  Now days, manufacturers save money by including the Recovery Software on the Hard Drive of the PC (i.e. no cds).

      You can learn how to find/use the Recovery Software from the documentation that came with the PC or by contacting Lenovo. If while installing that image, you deleted the Recovery Software, most manufacturers offer replacment software, usually orderable thru thier website.

       To resolve the issue without using the Recovery software, you may try the below steps. However, if they fail to resolved the issue, I recommend using the recovery software.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. Be sure to use the key listed on the sticker on the side or bottom of the PC and to Activate using the By Phone method.

    Thank you,


    Darin MS
    Monday, August 16, 2010 9:14 PM

All replies

  • "tifa_tifa" wrote in message news:44cf4a4e-bb88-476c-9a6e-fac04838d657...

    I was trying to load an older image of Vista Business via my ThinkVantage key but received an error that my key is invalid (tried retyping what's on the bottom of machine but that doesn't work either).  I can only run in the black screen mode ("Windows Vista (TM) Build 6001 This copy of Windows is not genuine").  I also tried checking the windows validation (http://www.Microsoft.com/genuine) - it indicates "the service is unable to determine whether this copy of Windows Vista is genuine." 0xC004C533

    I purchased this machine from Lenovo but no recovery cds (bad mistake).

    Below is diagnostic report.  Please advise!  Thanks in advance.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP
    Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=
    Windows Product ID: 89576-OEM-7332141-00143
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.006

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Partial Product Key: C47PP
    License Status: Notification
    Notification Reason: 0xC004F02A.

     


    As far as I can tell, everything checks out in your report apart from the two error codes - 0xC004F02A and 0xC004C533
    The first is an Activation error code which usually means that the OS can't access the BIOS table properly.
    The second is one that have yet to see a satisfactory explanation for - and in the rare occasions I have seen it, it has been associated with hack tools to try and load a different manufacturer's copy of Windows onto a machine.
    (the 0xc004f012 error code pretty much just means that there's a problem)
    Lets deal with them one at a time - with any luck solving the one will also solve the other :)
     
    Unfortunately you've already tried to change the Product Key to the one on the CoA sticker on the machine (which I was about to suggest doing) - what was the EXACT error message you got? what is the Windows version and edition quoted on the sticker?
     
     
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 15, 2010 7:57 PM
    Moderator
  • "I purchased this machine from Lenovo but no recovery cds (bad mistake)."

      All computers that come with Windows pre-installed are required to come with some way for the user to reinstall Windows. In the old days, that involved including a disk containing the Recovery Software.  Now days, manufacturers save money by including the Recovery Software on the Hard Drive of the PC (i.e. no cds).

      You can learn how to find/use the Recovery Software from the documentation that came with the PC or by contacting Lenovo. If while installing that image, you deleted the Recovery Software, most manufacturers offer replacment software, usually orderable thru thier website.

       To resolve the issue without using the Recovery software, you may try the below steps. However, if they fail to resolved the issue, I recommend using the recovery software.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. Be sure to use the key listed on the sticker on the side or bottom of the PC and to Activate using the By Phone method.

    Thank you,


    Darin MS
    Monday, August 16, 2010 9:14 PM