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Validation of Genuine Advantage Kit RRS feed

  • Question

  • I have purchased the above kit but not received the key for it for more than three weeks? does this happen with purchasers in general?
    Thursday, May 25, 2006 10:42 AM

Answers

  • If you should have questions about your Genuine Advantage Kit order (including what the product key is… please refer to the contact listed below.

     

    Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. 

     

    You would have also received a complete order status link on the Web in the e-mail example provided below.

     

    You should have received an e-mail from service@microsoft.com and it will contain their 5x5 product key along with instructions for running the conversion tool.

     

    Below is an example of the email you should have received when ordering the wga kit: This is sent after Credit Card Authorization has been completed and should be within 24-48 hours. You will not be charged unless the transaction has been completed properly.

     

    Note:  It is imperative that you check your junk mail filter to ensure it has not been placed in that folder. If you have junk mail set to automatically move and delete messages you should request further information from the contacts listed above. They will be able to send you another email. You may also list *.microsoft.com in your trusted domains for email and receive future Microsoft email directly into your Inbox. They will be able to send you another email.

     

    -----Original Message-----

    From: service@Microsoft.com [mailto:service@Microsoft.com]

    Sent: Wednesday, June 15, 2005 11:57 AM

    To: xxxxxxxxxx

    Subject: Microsoft Order Complete -- Order Number: xxxxxxxxxx

     

    **********************************

    Please keep this e-mail for your records.

    **********************************

     

    Microsoft has received your order, your order has now been shipped.

     

    HERE IS YOUR PRODUCT KEY PER YOUR ORDER. ONCE YOU ACTIVATE  THE PRODUCT KEY, YOU CANNOT CANCEL THE PRODUCT KEY OR GET A REFUND FOR THE PRODUCT KEY, UNLESS  LOCAL LAW PROVIDES  OTHERWISE.

     

    Please print a copy of this product key for your record. You may be asked for your product key in the future if you request Windows product support. The next step of the update process will also ask you for your product key.

     

    To download and run the Windows Product Key Update Tool, please visit http://go.microsoft.com/fwlink/?LinkId=45668. This tool will lead you through several steps to convert your current Windows XP software to a genuine and activated copy of Windows XP.All active items in your order for Microsoft Products have been shipped.

     

    Ordered From: Windows Genuine Advantage

    Order Number: XXXXXXXXXXXXX

    Order Date: June 15, 2005

     

     

     

    Product Key:  Retail-X-XXXX-XXXX-XXXX-XXXXX

     

    Ship to:

    xxxxxxxx

    Microsoft

    One Microsoft Way

    98052 Redmond WA

     

    Sold to:

    xxxxxxxx

    Microsoft

    One Microsoft Way

    98052 Redmond WA

     

     

    Subtotal: XXX.XX

    Tax: xx.xx

    Total: XXX.XX

     

    Your product has shipped. You can expect delivery of your product in three to eight business days, depending on the ship to location.

     

    **********************************

    Do not reply to this e-mail. This message was sent to you using an automated system. This e-mail alias is not monitored for replies. If you need help, please contact us through one of the methods described below.

    For a complete order-status report, please visit Microsoft Internet Customer Service at https://icspob.parttest.extranettest.microsoft.com/anonymous/WGALACAR538/en-us/ics/Order_Status.asp?OrderID=063C02DD-DA50-4A5C-A323-E9523D9D06AA&Locale=en-us

     

     You may also contact Microsoft Customer Service Monday through Friday, between 8 a.m. and 10 p.m. ET, at (866) 530-6599 (toll-free in the United States and Canada).

     

    Thank you,

    Microsoft

    Monday, May 29, 2006 6:07 AM

All replies

  • If you should have questions about your Genuine Advantage Kit order (including what the product key is… please refer to the contact listed below.

     

    Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. 

     

    You would have also received a complete order status link on the Web in the e-mail example provided below.

     

    You should have received an e-mail from service@microsoft.com and it will contain their 5x5 product key along with instructions for running the conversion tool.

     

    Below is an example of the email you should have received when ordering the wga kit: This is sent after Credit Card Authorization has been completed and should be within 24-48 hours. You will not be charged unless the transaction has been completed properly.

     

    Note:  It is imperative that you check your junk mail filter to ensure it has not been placed in that folder. If you have junk mail set to automatically move and delete messages you should request further information from the contacts listed above. They will be able to send you another email. You may also list *.microsoft.com in your trusted domains for email and receive future Microsoft email directly into your Inbox. They will be able to send you another email.

     

    -----Original Message-----

    From: service@Microsoft.com [mailto:service@Microsoft.com]

    Sent: Wednesday, June 15, 2005 11:57 AM

    To: xxxxxxxxxx

    Subject: Microsoft Order Complete -- Order Number: xxxxxxxxxx

     

    **********************************

    Please keep this e-mail for your records.

    **********************************

     

    Microsoft has received your order, your order has now been shipped.

     

    HERE IS YOUR PRODUCT KEY PER YOUR ORDER. ONCE YOU ACTIVATE  THE PRODUCT KEY, YOU CANNOT CANCEL THE PRODUCT KEY OR GET A REFUND FOR THE PRODUCT KEY, UNLESS  LOCAL LAW PROVIDES  OTHERWISE.

     

    Please print a copy of this product key for your record. You may be asked for your product key in the future if you request Windows product support. The next step of the update process will also ask you for your product key.

     

    To download and run the Windows Product Key Update Tool, please visit http://go.microsoft.com/fwlink/?LinkId=45668. This tool will lead you through several steps to convert your current Windows XP software to a genuine and activated copy of Windows XP.All active items in your order for Microsoft Products have been shipped.

     

    Ordered From: Windows Genuine Advantage

    Order Number: XXXXXXXXXXXXX

    Order Date: June 15, 2005

     

     

     

    Product Key:  Retail-X-XXXX-XXXX-XXXX-XXXXX

     

    Ship to:

    xxxxxxxx

    Microsoft

    One Microsoft Way

    98052 Redmond WA

     

    Sold to:

    xxxxxxxx

    Microsoft

    One Microsoft Way

    98052 Redmond WA

     

     

    Subtotal: XXX.XX

    Tax: xx.xx

    Total: XXX.XX

     

    Your product has shipped. You can expect delivery of your product in three to eight business days, depending on the ship to location.

     

    **********************************

    Do not reply to this e-mail. This message was sent to you using an automated system. This e-mail alias is not monitored for replies. If you need help, please contact us through one of the methods described below.

    For a complete order-status report, please visit Microsoft Internet Customer Service at https://icspob.parttest.extranettest.microsoft.com/anonymous/WGALACAR538/en-us/ics/Order_Status.asp?OrderID=063C02DD-DA50-4A5C-A323-E9523D9D06AA&Locale=en-us

     

     You may also contact Microsoft Customer Service Monday through Friday, between 8 a.m. and 10 p.m. ET, at (866) 530-6599 (toll-free in the United States and Canada).

     

    Thank you,

    Microsoft

    Monday, May 29, 2006 6:07 AM
  • why you keep telling me that my windows are not genuine?

    Friday, September 21, 2007 10:21 PM