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Vista not a genuine copy??? RRS feed

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    I bought a PC in December from an at-home business guy I know. A Dell. Vista Home Premium. after getting a few updates there is a pop-up telling me to active Windows and the copy needs validation. The validation tool just tells me it can't validate and to try again later. Was I hoodwinked?
    Here is a Diagnostic:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {46E59B48-15D0-4D7B-98A2-AFF343A3D3A2}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{46E59B48-15D0-4D7B-98A2-AFF343A3D3A2}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3666285740-3735088829-152655239</SID><SYSTEM><Manufacturer>FOXCONN</Manufacturer><Model>M61PMV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>P05  </Version><SMBIOSVersion major="2" minor="5"/><Date>20090728000000.000000+000</Date></BIOS><HWID>83333507018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Nvidia</OEMID><OEMTableID>NVDAACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-1033-6000.0000-3382009
    Installation ID: 022065769102611863407052255970234122170402167801792076
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Notification
    Notification Reason: 0xC004F059.

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAnJ+SKPRoWriSAMiWWBvQx/L0rOegqaxWKj8=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        NVDAACPI
      FACP            Nvidia        NVDAACPI
      HPET            Nvidia        NVDAACPI
      MCFG            Nvidia        NVDAACPI
      SLIC            Nvidia        NVDAACPI


    Thanks in advance.
    Wednesday, January 6, 2010 5:31 AM

Answers

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    Hello CannB,

      In the information I provided above, I described what a OEM SLP key is and how it works. These types of keys are only used by Large Computer Manufacturers (Dell, HP, Acer...so on) I persion that built a computer would not be using a OEM SLP keys.

      As I mentioned above, "OEM SLP  key is geared to work with the special instructions found only on that Manufacturer's computer hardware". There are a number of Hacks that fool Vista into thinking that the "Special Instructions" are there even when it's not.  So , you enter an OEM SLP key and install that Hack andVista will Self Activate.  However, you mentioned installing a number of Updates.  Microsoft periodicly releases updates that disable these types of Hacks.

      In sort, I believe your Vista was running one of these Hacks, but one of the updates disabled the hack and since your Vista would no longer be Activated, it converted to a Non-Genuine state.  I can't know this for sure, but it would explain what is happening.

      At this point, you could ask the person for the COA Sticker, or buy a Genuine copy of Windows.

    Thank you,
    Darin MS 
    • Marked as answer by Darin Smith MS Thursday, January 7, 2010 9:51 PM
    Thursday, January 7, 2010 9:50 PM
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    Hello CennB,

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

     Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Wednesday, January 6, 2010 8:21 PM
    Wednesday, January 6, 2010 8:21 PM

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    Hello CennB,

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

     Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Wednesday, January 6, 2010 8:21 PM
    Wednesday, January 6, 2010 8:21 PM
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    Hey Darin,

    Thing is, there is no sticker on the six sides of this computer tower. The guy I bought it from custom built it. I told him what I wanted it to do and the kind of software I wanted. I said Windows for an OS. I told him I could buy the software and give it to him to install, but he said that was not needed. So I didn't.

    I gave the guy my old computer, which he gutted, resold and gave me part of the profit- like a trade-in on a car. Anyway, I say all that to illustrate that perhaps this software is not strait up? Should I ask him if he has a sticker or just pay for an update of Windows to get a legit copy?

    Thanks
    Thursday, January 7, 2010 4:15 AM
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    Hello CannB,

      In the information I provided above, I described what a OEM SLP key is and how it works. These types of keys are only used by Large Computer Manufacturers (Dell, HP, Acer...so on) I persion that built a computer would not be using a OEM SLP keys.

      As I mentioned above, "OEM SLP  key is geared to work with the special instructions found only on that Manufacturer's computer hardware". There are a number of Hacks that fool Vista into thinking that the "Special Instructions" are there even when it's not.  So , you enter an OEM SLP key and install that Hack andVista will Self Activate.  However, you mentioned installing a number of Updates.  Microsoft periodicly releases updates that disable these types of Hacks.

      In sort, I believe your Vista was running one of these Hacks, but one of the updates disabled the hack and since your Vista would no longer be Activated, it converted to a Non-Genuine state.  I can't know this for sure, but it would explain what is happening.

      At this point, you could ask the person for the COA Sticker, or buy a Genuine copy of Windows.

    Thank you,
    Darin MS 
    • Marked as answer by Darin Smith MS Thursday, January 7, 2010 9:51 PM
    Thursday, January 7, 2010 9:50 PM