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how to make it genuine pls help me RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WR63F-2GW8H-JFY83
    Windows Product Key Hash: rndtqQtCpf1amy+WkGOnNCMSIKo=
    Windows Product ID: 55274-640-3737771-23945
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {BEC97F01-9C5F-4630-B0FA-E2B988615583}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BEC97F01-9C5F-4630-B0FA-E2B988615583}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JFY83</PKey><PID>55274-640-3737771-23945</PID><PIDType>1</PIDType><SID>S-1-5-21-1757981266-1214440339-682003330</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DG31PR</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PRG3110H.86A.0047.2008.0227.1745</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>EB7B31F70184E06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>44A09FA35298D86</Val><Hash>ZFKcVifRQLe/1gaswOixEjgBy8E=</Hash><Pid>89388-707-9643562-65196</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Sunday, November 1, 2009 1:19 AM

Answers

  • Hello dini2009,

      Your Windows and Office were both installed using Volume License keys.  To have a Volume License Key, you (or the orginization you belong to) must have a Volume License Agreement with Microsoft.  The Agreement is for a large number (i.e a Volume) of licenses for Windows and/or Office. 

      a) If you didn't sign (and paid for) a Volume License Agreement with Microsoft (you would know if you did, they are expensive), 

      b) then the orginization you belong to must have and they gave you the key. If so, it's your orginization, you would know better they we we, who to contact.

      c) If neither you nor your orginization signed (and paid for) a Volume License Agreemet with Microsoft, then since it's against the licensing terms for someone to use a VLK key that wasn't assigned them or the oginization they belong to, both your Windows and Office are Non-Genuine.



    Note: I am Not accusing you of piracy. There are a number of reason why your Windows and Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software.
      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.


    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, November 3, 2009 11:09 PM
    Tuesday, November 3, 2009 11:07 PM

All replies

  • Hello dini2009,

    Your computer has Volume Licensing installations of both Windows XP and Office Enterprise 2007.

    Having Volume licensing software for both Windows and Office would seem to indicate that this computer operates within the framework of a larger business, educational, or governmental organization.  If so, please contact your organization's IT support staff for further assistance.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, November 1, 2009 3:04 AM
  • i dont know how to contact them pls help me
    Sunday, November 1, 2009 12:50 PM
  • Hello dini2009,

      Your Windows and Office were both installed using Volume License keys.  To have a Volume License Key, you (or the orginization you belong to) must have a Volume License Agreement with Microsoft.  The Agreement is for a large number (i.e a Volume) of licenses for Windows and/or Office. 

      a) If you didn't sign (and paid for) a Volume License Agreement with Microsoft (you would know if you did, they are expensive), 

      b) then the orginization you belong to must have and they gave you the key. If so, it's your orginization, you would know better they we we, who to contact.

      c) If neither you nor your orginization signed (and paid for) a Volume License Agreemet with Microsoft, then since it's against the licensing terms for someone to use a VLK key that wasn't assigned them or the oginization they belong to, both your Windows and Office are Non-Genuine.



    Note: I am Not accusing you of piracy. There are a number of reason why your Windows and Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software.
      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.


    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Tuesday, November 3, 2009 11:09 PM
    Tuesday, November 3, 2009 11:07 PM