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I can receive but can't send email RRS feed

  • Question

  • I have a problem with my Windows mail in Vista. I recently started getting email error messages and not being able to connect to the SMTP server. The only cure offered in News groups that I have not tried is turning of email scanning in my ONECARE. Please tell me how to do this. Or failing that, tell me why I cannot connect to the server. Here is a copy of the error message.

     

    "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'c', Account: 'Pop.att.yahoo.com', Server: 'SMTP.att.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F"

     

    Thanks Russ

    Monday, October 20, 2008 12:09 AM

Answers

  • OneCare does not scan email. If you turn off the OneCare protection - open OneCare, change settings, you'll probably still have the problem. I believe that I saw an up-tick in messages about problems with Yahoo POP/SMTP mail in the newsgroups, but I didn't review them to see if there is a solution, but I'd check with Yahoo.

    -steve

     

    Monday, October 20, 2008 7:00 PM
    Moderator

All replies

  • OneCare does not scan email. If you turn off the OneCare protection - open OneCare, change settings, you'll probably still have the problem. I believe that I saw an up-tick in messages about problems with Yahoo POP/SMTP mail in the newsgroups, but I didn't review them to see if there is a solution, but I'd check with Yahoo.

    -steve

     

    Monday, October 20, 2008 7:00 PM
    Moderator
  •  

    I am having the same problem.  I also have Windows mail in Vista

    I can receive but not send email

     

    How can this be fixed.

    I have spoke with my provided and they said that my program has been curupted and I need to restore my computer to a previous date, which I don't know how to do either

     

    Thursday, November 6, 2008 3:50 AM
  •  Lora Mohling wrote:

     

    I am having the same problem.  I also have Windows mail in Vista

    I can receive but not send email

     

    How can this be fixed.

    I have spoke with my provided and they said that my program has been curupted and I need to restore my computer to a previous date, which I don't know how to do either

     

    Are you using OneCare? If not, you're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx

    Have you confirmed that the settings are correct for your outgoing mail server?

    If you are using McAfee or Norton, turn off email scanning.

    If you want to use System Restore - How to restore the operating system to a previous state in Windows XP

    -steve

    Thursday, November 6, 2008 4:54 PM
    Moderator