How do I add a second PC to my current Windows One Care account RRS feed

  • Question

  • Please direct me on adding a second PC to my current Windows One Care account.
    Sunday, March 29, 2009 12:06 PM


All replies

  • To add a second computer download the One Care trial - http://onecare.live.com/standard/en-us/install/install.htm To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your One Care subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Sunday, March 29, 2009 3:23 PM
  • JimR1: what your instruction doesn't really work. i keep on going on a loop. I will download and install a free trial copy. Open the OneCare, click "Subscribe" follow instruction, sign in with my id, then will be prompted with "enter product key", so i enter product key, then it will say "if you are installing for a 2nd pc, close this browser and click activate." This is really rediculous, because it really doesn't get activated as soon as you sign in.

    i have been stuck for so long now, is there a solution to activate live one care my 2nd PC?

    To reiterate the problem, it doesn't detect or activate live one care on the 2nd PC even after you sign in. Please tell me what's the solution.
    Thursday, April 16, 2009 8:02 AM
  • The solution works if you use the correct LiveID.


    If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. You can't use the same key twice. If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.


    On the first PC, open OneCare and click Help and then About to see your Subscription ID. That is the LiveID to sign in with.


    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90


    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.


    If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/f5ce50e4-9165-40a5-891b-fe5d0659738b

    For more information see Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us&querytype=topic&query=OneCare_PROC_FindLiveIDHelp.htm



    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Thursday, April 16, 2009 12:50 PM
  • Please direct me on adding a second PC to my current Windows One Care account.

    Saturday, October 31, 2009 6:11 PM
  • Please direct me on adding a second PC to my current Windows One Care account.

    See the post above your quoted reply if you are having the same issue.
    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Saturday, October 31, 2009 11:28 PM