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Revalidating Office 2003 Volume License RRS feed

  • Question

  •  

    Hello,

     

    Through my employer I purchased Office Professional Edition 2003 (Home use program). I bought it in nov. 2005 but didn't bother to install because I had a perfectly good working Office suite running. However today I tried to install and validate my legally owned Office suite and it still doesn't validate. When running the MGA validation tool this is what I get (see below)

     

    I'm absolutly sure my copy is legitimate. Not only is my employer a Dutch government department, I was also involved in the purchase of the volume license. Your MS ordernr. is : 101737652 dd. 30/11/2005. Can you help me in revalidating my software?

     

    Regards, MJMK

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-TGDRP-YM6WX-Q7FTT
    Windows Product Key Hash: KdSF/v/waFo3o5ZzYLlMh3JdAgg=
    Windows Product ID: 55274-OEM-2262324-99318
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {260ACA18-5762-4F39-B12D-A448876FF6FD}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{260ACA18-5762-4F39-B12D-A448876FF6FD}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q7FTT</PKey><PID>55274-OEM-2262324-99318</PID><PIDType>3</PIDType><SID>S-1-5-21-220523388-573735546-839522115</SID><SYSTEM><Manufacturer>KT400_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="3"/><Date>20030523000000.000000+000</Date></BIOS><HWID>6BF13DE701842E6F</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57362</Pid><PidType>14</PidType></Product><Product GUID="{90110413-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Editie 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73967-640-0000106-57251</Pid><PidType>14</PidType></Product><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B6065E87CC165A4</Val><Hash>y67NN8xS/4pwihpE6Og9sOCno0s=</Hash><Pid>73931-722-0702534-57026</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Tuesday, September 18, 2007 5:50 PM

Answers

  • Office Status: 114 Blocked VLK 2 indicates the license was reported stolen or misused.  It is no longer a "genuine" product key.

    Wednesday, September 19, 2007 2:23 AM
  • Hello Carey,

     

    Thank you for your prompt response. I'm sorry it's not very helpful. As I was browsing this forum yesterday I came across this explanation more than once so I am aware of the meaning of it. What I don't understand is how this could happen. I assure you (and others) it is part of a genuine volume license of several thousands. As I explaind in my message, if it has been reported stolen or misused this is not through the government office I work for because I would have known about it. Therefore:

    - Who has reported it stolen or misused? and

    - How can I get a new key (or get it "unreported")  and

    - How do I reactivate the key once Office reports the key already activated?

     

    Anyone?

     

    Thanks again Carey.

     

    Regards, MJMK

    Wednesday, September 19, 2007 6:45 AM
  • MJMK,

     

         Carey is correct MJMK. Your diagnostic report shows a blocked product key for a major business in the USA. Please report this situation immediately to your system administrator and management. Next please have the system administratyor logon to the eOpen site https://eopen.microsoft.com/EN/default.aspp  and confirm what your assigned VLK is for MS Office. Confirm your registered VLK last six digits match against the diagnostic result digits I view which are 6J4MT-3HFDY. Please run the diagnostic test on random machines to see if your receiving similiar VLK errors for MS Office.  You may want to verify the operating system against the licensed VLK as a precaution. 

     

         You may use your favorite search engine and perform a search for 6J4MT-3HFDY (the last 6 digits of the product key). As you can see there are several sites which contain these digits.  If you have further questions please post back.

     

     

    Thank you,

     

    Stephen Holm MS   

     

     

     

    Wednesday, September 19, 2007 7:34 PM
  • MJMK

     

    review the KB article @ http://www.microsoft.com/genuine/selfhelp/PkuInstructions.aspx?displayLang=enUtility.  This link provides information for Windows Product Key Update Tool Instructions.

     

    Thank you,

     

    STephen Holm, MS

    Saturday, September 29, 2007 3:01 AM

All replies

  • Office Status: 114 Blocked VLK 2 indicates the license was reported stolen or misused.  It is no longer a "genuine" product key.

    Wednesday, September 19, 2007 2:23 AM
  • Hello Carey,

     

    Thank you for your prompt response. I'm sorry it's not very helpful. As I was browsing this forum yesterday I came across this explanation more than once so I am aware of the meaning of it. What I don't understand is how this could happen. I assure you (and others) it is part of a genuine volume license of several thousands. As I explaind in my message, if it has been reported stolen or misused this is not through the government office I work for because I would have known about it. Therefore:

    - Who has reported it stolen or misused? and

    - How can I get a new key (or get it "unreported")  and

    - How do I reactivate the key once Office reports the key already activated?

     

    Anyone?

     

    Thanks again Carey.

     

    Regards, MJMK

    Wednesday, September 19, 2007 6:45 AM
  • MJMK,

     

         Carey is correct MJMK. Your diagnostic report shows a blocked product key for a major business in the USA. Please report this situation immediately to your system administrator and management. Next please have the system administratyor logon to the eOpen site https://eopen.microsoft.com/EN/default.aspp  and confirm what your assigned VLK is for MS Office. Confirm your registered VLK last six digits match against the diagnostic result digits I view which are 6J4MT-3HFDY. Please run the diagnostic test on random machines to see if your receiving similiar VLK errors for MS Office.  You may want to verify the operating system against the licensed VLK as a precaution. 

     

         You may use your favorite search engine and perform a search for 6J4MT-3HFDY (the last 6 digits of the product key). As you can see there are several sites which contain these digits.  If you have further questions please post back.

     

     

    Thank you,

     

    Stephen Holm MS   

     

     

     

    Wednesday, September 19, 2007 7:34 PM
  • Stephen,

     

    Thanks for your answer. Sorry it took a while to respond. Your answer was helpfull in one way. I now know that I didn't succeed in changing the key of my office suite on my machine. The VLK key I have from my employer ends with PP8HP-WG6J6. Before receiving your answer I couldn't find if I was succesfull in replacing the key. And I obviously didn't.

     

    So, my original problem still stands: How can I change the key of my office suite to the correct, legal, one without having to de-install/install everything?

     

    Thanks again.

     

    Regards, MJMK

    Saturday, September 22, 2007 8:57 AM
  • MJMK

     

    review the KB article @ http://www.microsoft.com/genuine/selfhelp/PkuInstructions.aspx?displayLang=enUtility.  This link provides information for Windows Product Key Update Tool Instructions.

     

    Thank you,

     

    STephen Holm, MS

    Saturday, September 29, 2007 3:01 AM
  • Stephen,

     

    Thanks for answering but...

     

    This is a utility to change or update the Windows XP productkey. This is not nescessary as you can see above. I'm looking for a utility to change the product key for my Office 2003 Pro suite. Help...??

     

    Regards, MJMK
    Saturday, September 29, 2007 8:50 AM