Windows 7 not genuine after replacing HDD

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  "Phillh" wrote in message news:453d9cb1-e2bd-468f-a9aa-0bf6b76ac5df...

  Hi I have just replaced a failing HDD by cloning it worked fine for several weeks and now windows says its not genuine, I have tried running sfc /scannow still not working

  Windows update doesn't work nor can I log in to Windows Live Messenger

  Here are the results of the MGAdiag.exe

  any Help would be greatly appreciated

  Phill

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-4CTPW-XCDVR-XTG88
  Windows Product Key Hash: tj7f+RF70QrVyNqARDEaEZctvxo=
  Windows Product ID: 00371-OEM-9044022-85580
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.5A     </Version><SMBIOSVersion major="2" minor="4"/><Date>20100322000000.000000+000</Date></BIOS

  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Partial Product Key: XTG88
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 2/06/2012 7:19:35 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 6:1:2012 20:33
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP    30CB   
    FACP HP    30CC   
    HPET HP    30CB   
    BOOT HP    30CB   
    MCFG HP    30CB   
    TMOR HP    30CC   
    SLIC HPQOEM SLIC-MPC
    SSDT HP    30CB   
    SSDT HP    30CB   
    SSDT HP    30CB   
    SSDT HP    30CB   
  
  

   

   

  The problem lies with the file integrity.

  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

   

  Installing the Intel Rapid Storage Drivers

  try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20624 

   

  Once complete, please reboot twice, then post another MGADiag report.   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 2, 2012 9:45 AM

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  the intel drivers are not compatible with my HP DV9815tx any other ideas ?

  Thanks Phill

  Sunday, June 3, 2012 8:08 AM
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  "Phillh" wrote in message news:8340d831-f172-48fd-816c-e225cfc73ba3...

  the intel drivers are not compatible with my HP DV9815tx any other ideas ?

  Thanks Phill

  Try the HP version then...

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=hr&prodTypeId=12454&prodSeriesId=5060844&prodNameId=5060846&swEnvOID=4054&swLang=13&mode=2&taskId=135&swItem=vc-93541-1

   

  If that fails, then we'll have to see if there are problems with your file system

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Sunday, June 3, 2012 11:30 AM
  • Marked as answer by Darin Smith MS Monday, June 4, 2012 8:01 PM

  Sunday, June 3, 2012 9:28 AM

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  Thanks so much it worked

  Phill

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-4CTPW-XCDVR-XTG88
  Windows Product Key Hash: tj7f+RF70QrVyNqARDEaEZctvxo=
  Windows Product ID: 00371-OEM-9044022-85580
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {4BDB5A5B-9CD2-4F3C-A233-3D27703A089E}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120305-1505
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\phill\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{4BDB5A5B-9CD2-4F3C-A233-3D27703A089E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XTG88</PKey><PID>00371-OEM-9044022-85580</PID><PIDType>3</PIDType><SID>S-1-5-21-3144966956-727862903-91163144</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.5A     </Version><SMBIOSVersion major="2" minor="4"/><Date>20100322000000.000000+000</Date></BIOS><HWID>A4EC3307018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-440-285580-02-3081-7600.0000-1342010
  Installation ID: 001290464940297754360162144743486294475232777172673516
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: XTG88
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 3/06/2012 8:28:43 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 6:3:2012 08:07
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEA6GFqsSIRPF5Gg9Z1cHoso5Ik3ME2tFQmn2CYajrDRso=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     30CB    
    FACP HP     30CC    
    HPET HP     30CB    
    BOOT HP     30CB    
    MCFG HP     30CB    
    TMOR HP     30CC    
    SLIC HPQOEM SLIC-MPC
    SSDT HP     30CB    
    SSDT HP     30CB    
    SSDT HP     30CB    
    SSDT HP     30CB    
  
  

  Sunday, June 3, 2012 10:30 AM
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  Hi again Noel still one problem thou Live messenger is OK but windows update still says the service isn't running when I checked it is, I tryed the SFC /Scannow again and several reboots but still no Windows Update working ?

  Thanks Phill

  Sunday, June 3, 2012 11:08 AM
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  The WU problem should be fairly simple....

  Open Windows Update

  Click on Change Settings

  change settings to 'Never Update'

  OK out and reboot

  now go back and change the  settingsback  to Automatic

  OK out and reboot

  Now try a check for Windows Updates again.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 3, 2012 11:29 AM

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  legend thanks Noel that did the trick thanks again for your fast responce and helpful advise

  Regards

  Phill

  Sunday, June 3, 2012 12:21 PM
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  "Phillh" wrote in message news:7516b304-7549-428b-a8ca-2d9bb70c87be...

  legend thanks Noel that did the trick thanks again for your fast responce and helpful advise

  Regards

  Phill

  You're welcome - good luck

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 3, 2012 12:41 PM

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