"Update Contract States job" RRS feed

  • Question

  • Hi All,

    anyone can give me info what is "Update Contract States job", I am new in contract feature in CRM.

    what is "Update Contract States job"? and what is happen if I delete that system job?


    Tuesday, October 14, 2014 8:52 AM


  • This jobs refers to managing the state of Contracts that appear in the Service part of CRM. Contracts (not entitlements which are new) are used to record whether a customer can log cases. Contracts have begin and end dates. The Update Contract States job changes the status of contracts that are past the end date to expired. Similarly contracts that are due to start in the future have a status of invoiced which changes to active when the due date arrives.

    So if you delete the job contracts will not get expired or activated.

    I don't think the job consumes much resource so I would recommend keeping it - even if you don't use contracts.

    Thursday, October 16, 2014 12:56 PM