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WHS (Acer Easy Store H340) processor % utilization

Question
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When WHS system is on and after long periods of "idling" I have monitored the processor % utilization. At times it will be 2-5% (and memory utilization ~ 25% percent) . At other times it will appear to be 50-65% (with memory utilization ~~ 25-30%) when no other tasks are being performed.
If I shut down the WHS (from the Settings page of the WHS) and then restart it (a few minutes later) the processor (% utilization) will go back to the lower level (~~ 2-5% utilization).
Does this infer that it may have been stuck in a "loop" doing something that was an uneeded function that didn't recur when it was restarted?
Paul- Edited by boontonflyer Saturday, September 12, 2009 7:03 AM Corrected memory util. figure
Saturday, September 12, 2009 6:46 AM
Answers
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For some reason typing "run" in the start box doesn't do it on my machine. That's alright , I have the other way (Windows Key + R).
Thanks,
Paul- Marked as answer by boontonflyer Saturday, September 12, 2009 7:16 PM
Saturday, September 12, 2009 7:16 PM
All replies
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Have a look in the task manager and see what process is consuming the cpu usage.
Although it may appear as if there are no tasks running, there still has to be a process consuming it.
Let us know which one that is.Saturday, September 12, 2009 7:21 AM -
Install is "headless" and don't have "remote access" ! All O/S 's are WIN XP Home or Vista Home Premium ! I guess I'll have to spring for an upgrade to one of my O/S 's ! Have already pre-ordered WIN 7 Home Premium (unfortunately did that before I had installed WHS). Will have to see if there is a possibility of upgrading the WIN 7 "pre-order" .
PaulSaturday, September 12, 2009 7:29 AM -
Every Windows operating system includes the Terminal Services client software. To connect to your server using Remote Desktop (unsupported):
- On any computer running a version of Windows, Start/Run/type mstsc and press Enter (or the equivalent for Vista/Win 7)
- Type the name (or IP address) of your server and press Enter.
- When prompted for credentials, use the user Administrator, and the password you set for the Windows Home Server console.
I'm not on the WHS team, I just post a lot. :)Saturday, September 12, 2009 1:02 PMModerator -
Ken:
Thanks very much. Works fine. I'm only going to use this to verify issues like the one I posted.
Had to find out how to invoke "run" . (Win Key +R) . Was fine once I figured that out (different from XP).
Thanks Again,
PaulSaturday, September 12, 2009 4:36 PM -
The equivalent for Vista is actually to type it in the Start Search box in the Start menu...
I'm not on the WHS team, I just post a lot. :)Saturday, September 12, 2009 6:56 PMModerator -
For some reason typing "run" in the start box doesn't do it on my machine. That's alright , I have the other way (Windows Key + R).
Thanks,
Paul- Marked as answer by boontonflyer Saturday, September 12, 2009 7:16 PM
Saturday, September 12, 2009 7:16 PM -
Arrgh...
I meant (and obviously didn't express it as well as I thought) that you should type mstsc in the Start Search box, not run .
I'm not on the WHS team, I just post a lot. :)Sunday, September 13, 2009 1:43 AMModerator -
Additional info on original question.
Logged into WHS (using "mstsc" ) and used Task Manager to determine that the process that is using the large amount of memory is "myAgtSvc.exe".
If I log off the WHS and restart WHS (from the WHS console function on a client computer) the WHS "System Info Console Screen" shows a more normal situation [~~ 25 % memory usage and low WHS processor activity].
Not a big problem but just curious what this process does/controls or whether it's just an anomaly of my hardware flavor (ie Acer WHS implementation) !
Thanks,
Paul- Edited by boontonflyer Tuesday, September 15, 2009 7:31 AM Corrected spelling on process in question
Sunday, September 13, 2009 12:16 PM -
Something makes me this that that's part of the anti-virus that Acer distributes on their servers.
I'm not on the WHS team, I just post a lot. :)Sunday, September 13, 2009 12:41 PMModerator -
Had removed the McAfee AV program this morning. Will keep an eye on the situation and let you know if it reoccurs!
Paul
9-17-09 12:25 AM EDT:
Monitored this for several days. The program "myAgtSvc.exe" is the culprit. It apparently is part of the McAfee AV product software. I haven't figured out exactly what causes it to start but "restarting" the WHS (from client console) stops it. Will have to monitor further to try to see what starts it.
Paul
9-21-09 6:30AM EDT:
Found I could not log onto to the WHS (from any client)!. Took a look at the WHS (using MSTSC access). Found that "myAgtSvc.exe" was running. Stopped this program and then could log onto the WHS (using WHS console function).
Paul- Edited by boontonflyer Monday, September 21, 2009 10:55 AM Addn'l note re: "myAgtSvc.exe"
Sunday, September 13, 2009 6:49 PM