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"This copy of Windows is not genuine" RRS feed

  • Question

  • I am having the same problem as the user in this thread:

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/d721ae82-1264-4883-b28d-71f25a5a13f9

     

    I booted up my computer to find a white screen with "Windows Vista (TM) Build 6000 This copy of Windows is not genuine" in the bottom right corner.  I also have options for reduced functionality, entering a different product key, and contacting HP.  I tried entering my product key, however apparently it is "not valid".  I also tried installing update 931573 (from this help page: http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 ), but it is "not supported" on my computer.  

    In the original thread, the staff suggested three options, all of which involved typing %windir%\system32 into Internet Explorer.  However, whenever I click on the reduced functionality version of Windows, only Firefox pops up (which is installed as my main browser, before all these problems).  I keep trying to type the link into my URL bar, but only Google pops up instead of any advanced options.

    My computer is a 4 year old HP Pavilion, and I have never had a problem like this before.  Please help!

     

     

    I also ran the diagnostic tool.  Here are my results:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {38434FAF-63FA-46E3-8DB9-80656ADCBA76}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_ldr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{38434FAF-63FA-46E3-8DB9-80656ADCBA76}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-917855672-376668139-3781199256</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.16 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070814000000.000000+000</Date></BIOS><HWID>58333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>45FDACA0CDEC771</Val><Hash>44+CFQFE2heuCjGY1S+z5wzMxkg=</Hash><Pid>81599-952-5466194-65074</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-3082007
    Installation ID: 007215863783458264713961717210449616816590395716776284
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: WQD8Q
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJQ4htUwhuk+HJIAvoQyZPL0Dis6paxWf+PI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        SLIC-CPC
      FACP            HP-CPC        SLIC-CPC
      HPET            HP-CPC        SLIC-CPC
      MCFG            HP-CPC        SLIC-CPC
      SSDT            HP-CPC        SLIC-CPC
      SLIC            HP-CPC        SLIC-CPC



    Friday, May 6, 2011 12:13 AM

Answers

  • No further Reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 12, 2011 6:13 PM

All replies

  • "cassieh" wrote in message news:45559850-f90e-4373-a4d9-257464c8fd96...

    I am having the same problem as the user in this thread:

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/d721ae82-1264-4883-b28d-71f25a5a13f9

     

    I booted up my computer to find a white screen with "Windows Vista (TM) Build 6000 This copy of Windows is not genuine" in the bottom right corner.  I also have options for reduced functionality, entering a different product key, and contacting HP.  I tried entering my product key, however apparently it is "not valid".  I also tried installing update 931573 (from this help page: http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 ), but it is "not supported" on my computer.  

    In the original thread, the staff suggested three options, all of which involved typing %windir%\system32 into Internet Explorer.  However, whenever I click on the reduced functionality version of Windows, only Firefox pops up (which is installed as my main browser, before all these problems).  I keep trying to type the link into my URL bar, but only Google pops up instead of any advanced options.

    My computer is a 4 year old HP Pavilion, and I have never had a problem like this before.  Please help!

     

     

    I also ran the diagnostic tool.  Here are my results:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table





    Boot to Safe Mode
    Open Internet Properties and change the default Browser to Internet Explorer
    reboot to Normal mode, and follow the instructions.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, May 6, 2011 10:45 AM
    Moderator
  • No further Reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 12, 2011 6:13 PM