locked
FrontPage 2002 Validation RRS feed

  • Question

  •  Went to do a Microsoft Update for Office, had to install the Validation Tool for Office for the first time.  Came back and said everything was ok (Office 2003, Visio 2003, Mappoint 2006) EXCEPT for FrontPage 2002.  Said I have to activate it (it's been installed and I have been using it for years).  I go to Frontpage to activate it.  Says it's already activated.  Now I'm stuck.  Can anyone help?

    Here's the MGAD output:  (Running Windows 2000, all the latest greatest sp's)

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Detailed Status: N/A
    Windows Product Key: *****-*****-T2HRD-79MC8-2B8W6
    Windows Product Key Hash: HIeB+oWNf9bJEgIjl76x0daRL/s=
    Windows Product ID: 51873-OEM-0913564-35314
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.0.2195.2.00010000.4.0.pro
    ID: ed79e611-3d48-4f93-9164-1eb0374d3131
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.4.410.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.20.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>ed79e611-3d48-4f93-9164-1eb0374d3131</UGUID><Version>1.7.0012.0</Version><OS>5.0.2195.2.00010000.4.0.pro</OS><PKey>*****-*****-*****-*****-2B8W6</PKey><PID>51873-OEM-0913564-35314</PID><PIDType>0</PIDType><SID>S-1-5-21-2052111302-1788223648-725345543</SID><SYSTEM><Manufacturer>MICRO-STAR INTL, CO.,LTD.</Manufacturer><Model>MS-6743</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040917******.******+***</Date></BIOS><HWID>4B28386F01848073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>1C08A353897A22</Val><Hash>iBvCv7T0SP9wMCaquAU+Z0INWkA=</Hash><Pid>54196-700-7593137-16503</Pid><PidType>1</PidType></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>DE9061168A2D04</Val><Hash>FebTZdInFRblnL6Tr/r3pqPFQcE=</Hash><Pid>73931-642-6340195-57296</Pid><PidType>14</PidType></Product><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>A5A6F926E9C8578</Val><Hash>rqfS6corIwBrWfLTfPmYdD1ZQjo=</Hash><Pid>72085-700-1058205-55389</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, March 1, 2007 2:05 PM

Answers

  • Jeff,

         I understand the inconvenience you are currently experiencing surrounding Office activation. In turn I would like to provide the following steps to try and resolve the issue. Please follow the steps to attempt resolving this issue.

      
    1) Open My Computer located on your desktop
    2) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    3) Right click the data.dat file, then click “Delete.
    4) This data.dat file is for Office (not OGA)
    5) Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
    6)  If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage):  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    The following Knowledge Base Articles can provide more information for Office Activation issues:

    http://support.microsoft.com/kb/903275/en-us

    How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
    http://support.microsoft.com/kb/919895

    Did this work?  I look forward to the outcome at your earliest opportunity.

     

     

    Thursday, March 8, 2007 12:38 AM

All replies

  • Jeff,

         I understand the inconvenience you are currently experiencing surrounding Office activation. In turn I would like to provide the following steps to try and resolve the issue. Please follow the steps to attempt resolving this issue.

      
    1) Open My Computer located on your desktop
    2) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    3) Right click the data.dat file, then click “Delete.
    4) This data.dat file is for Office (not OGA)
    5) Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
    6)  If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage):  http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng

    The following Knowledge Base Articles can provide more information for Office Activation issues:

    http://support.microsoft.com/kb/903275/en-us

    How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
    http://support.microsoft.com/kb/919895

    Did this work?  I look forward to the outcome at your earliest opportunity.

     

     

    Thursday, March 8, 2007 12:38 AM
  • I am having the same problem. Validation process for my new Office 2003 came back with the same message about FrontPage 2002. I'm running XP Home. Tried the fix suggested and it had no effect. Were you able to validate? If so, how did you do it?
    Monday, March 26, 2007 2:29 PM
  • I did this process slightly different and it worked. After deleting the data.dat file, I went into the XP Office version of Frontpage to authenticate there. Upon opening the application, it asked to authenticate and it worked when I let it.  Afterwards, I opened the Office Office 2003 version of Word and it didn't even offer to authenticate anything. I was then able to finally get the OAG to accept everything. I hope this helps for you guys.

     

    Sunday, April 1, 2007 7:48 PM
  • I also had the same messages about both FrontPage and Microsoft Office XP Pro not being able to be validated when they had been activated and validated in the past, yet all the Office applications showed activated and ran fine.  But I couldn't download anything requiring validation.  It turned out that my data.dat file was corrupted.

     

    To fix the problem, I backed up my C: drive just to be safe, renamed the data.dat file, rebooted my PC, then ran Activate Product under Microsoft Office Tools in the Start menu.  Office went through what looked like a setup process, asked for me to insert my Office CD, then continued running until it finished the process.  I don't know what it set up, but no changes appeared to be made to my Office files or documents.  Then I ran Frontpage, got a popup box for activation, followed the instructions, and it activated again.  Next I ran Publisher, got a popup box for activation, followed the instructions, and it also activated again.  Now I had a new license file.

     

    Then I went to http://www.microsoft.com/genuine and clicked on Validate Office.  After a few moments I received a validation confirmation, and I was able to download anything for Office that I wanted.

     

    Maybe providing this procedure will help some others with the validation problem.  It may be important to reboot your PC just after you rename or move the data.dat file.  Rebooting after making certain changes often solves a lot of problems.  Here it clears the license file out of memory which could affect activation and validation.

     

    Hope this helps.

    Monday, April 2, 2007 6:51 AM