will not load Genuine

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  Please follow this diagnostic troubleshooting procedure:
  
  1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

  2. After running the MGA Diagnostic Tool, click
      on the "Windows" tab and then click on "Copy".
  
  3. Next, visit the following website and create a post in the
      "WGA Validation Problems" forum and paste the
      results of the WGA Diagnostic Data in a detailed post.
      http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
  
  4. A WGA troubleshooting specialist will analyze the data and
      recommend an appropriate solution.

  Thursday, May 3, 2007 11:58 PM

  Moderator