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reinstalled office after hard drive failure

Question
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I had to re install MS Office 2007 after a hard drive failure. Now I get a validation error. Error code 108. How can I validate the software?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9KTWY-K7DBX-JTVJV
Windows Product Key Hash: tVie96nXaizktQgaDIUWKA/Ayg4=
Windows Product ID: 00371-OEM-9072987-72258
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {78B91899-5FCE-4E9A-BE25-2F943263933A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: Yes
Version: 1.9.9.1
WgaTray.exe Signed By: N/A, hr = 0x800b0100
WgaLogon.dll Signed By: N/A, hr = 0x800b0100OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{78B91899-5FCE-4E9A-BE25-2F943263933A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JTVJV</PKey><PID>00371-OEM-9072987-72258</PID><PIDType>3</PIDType><SID>S-1-5-21-38010887-1773391870-2673812760</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>G41T-M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>FDB93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>46FD0799ABDC586</Val><Hash>gCeiqPYieyEhDNP2yBAQRDGUTl4=</Hash><Pid>89409-707-6115726-65012</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-729-872258-02-1033-7600.0000-2332010
Installation ID: 000503769792590815235422072050791005543815563225766234
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: JTVJV
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/29/2010 5:38:16 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:22:2010 04:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJTM3bLz9ptI5GYfqnZQBDxIKugEsyhnfp9Gyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 052609 APIC1558
FACP 052609 FACP1558
HPET 052609 OEMHPET
MCFG 052609 OEMMCFG
OEMB 052609 OEMB1558
GSCI 052609 GMCHSCI
SSDT DpgPmm CpuPmMonday, November 29, 2010 10:42 AM
Answers
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Hello Vixenman,
Did you purchase what you thought was a retail copy of Office Professional 2007? Did you buy what looked like the usual retail package sold to consumers in stores? Do the disc(s) inside the package look like real hologrammed installation discs?
Have a look here: http://www.microsoft.com/howtotell/category.aspx?displaylang=en&cID=fab9617a-57ff-4789-9397-6dac071b19b0
If you have what might be counterfeit materials, please go to www.microsoft.com/genuine and click on the Validate Office button. When Office fails validation, look on the that page for links to the Complimentary Replacement Program. Follow the link to learn how to send your counterfeit copy of Office to Microsoft to be replaced by a complimentary copy.
- Edited by Dan at IT Associates Monday, November 29, 2010 5:08 PM added How to Tell link
- Marked as answer by Carey FrischMVP Tuesday, November 30, 2010 11:24 PM
Monday, November 29, 2010 5:06 PM -
"Vixenman" wrote in message news:455f7534-91f1-424d-a47d-b8986ef0c25e...
I had to re install MS Office 2007 after a hard drive failure. Now I get a validation error. Error code 108. How can I validate the software?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9KTWY-K7DBX-JTVJV
Windows Product Key Hash: tVie96nXaizktQgaDIUWKA/Ayg4=
Windows Product ID: 00371-OEM-9072987-72258
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Your Office 2007 install is based on a Key that was never issued by MS - and must therefore be counterfeit.You need to attempt to claim a refund from the vendor, and/or purchase a new legal license for Office from a reputable supplier.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, December 1, 2010 11:12 PM
Monday, November 29, 2010 2:36 PM
All replies
-
"Vixenman" wrote in message news:455f7534-91f1-424d-a47d-b8986ef0c25e...
I had to re install MS Office 2007 after a hard drive failure. Now I get a validation error. Error code 108. How can I validate the software?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9KTWY-K7DBX-JTVJV
Windows Product Key Hash: tVie96nXaizktQgaDIUWKA/Ayg4=
Windows Product ID: 00371-OEM-9072987-72258
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Your Office 2007 install is based on a Key that was never issued by MS - and must therefore be counterfeit.You need to attempt to claim a refund from the vendor, and/or purchase a new legal license for Office from a reputable supplier.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, December 1, 2010 11:12 PM
Monday, November 29, 2010 2:36 PM -
Hello Vixenman,
Did you purchase what you thought was a retail copy of Office Professional 2007? Did you buy what looked like the usual retail package sold to consumers in stores? Do the disc(s) inside the package look like real hologrammed installation discs?
Have a look here: http://www.microsoft.com/howtotell/category.aspx?displaylang=en&cID=fab9617a-57ff-4789-9397-6dac071b19b0
If you have what might be counterfeit materials, please go to www.microsoft.com/genuine and click on the Validate Office button. When Office fails validation, look on the that page for links to the Complimentary Replacement Program. Follow the link to learn how to send your counterfeit copy of Office to Microsoft to be replaced by a complimentary copy.
- Edited by Dan at IT Associates Monday, November 29, 2010 5:08 PM added How to Tell link
- Marked as answer by Carey FrischMVP Tuesday, November 30, 2010 11:24 PM
Monday, November 29, 2010 5:06 PM -
Thanks to all. I shipped the counterfiet software to MS this morning with the fraud report. I also notified EBAY and PayPal.
Thanks again
Terry DillonTuesday, November 30, 2010 11:01 PM -
"Vixenman" wrote in message news:761afad2-4059-4d10-88fa-e00c931830c4...
Thanks to all. I shipped the counterfiet software to MS this morning with the fraud report. I also notified EBAY and PayPal.
Thanks again
Terry Dillon
Good luck - let us know how you get on?
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, December 1, 2010 3:59 AM