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Microsoft Software Recovery Site does not take my Upgrade Key

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I bought a windows home premium computer from Best Buy a few years ago along with a special purchase to upgrade to Windows 7 Professional. I did that but my upgrade key is not recognized when I try to download a windows 7 iso image file to use with VirtualBox.

Monday, March 16, 2015 10:39 PM

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An order to use a Windows 7 Upgrade product key, there must be a previous qualifying version of Windows (i.e. Windows Vista) installed on the PC. Otherwise, you will need to purchase a Windows 7 Full Version product key.
Carey Frisch
- Proposed as answer by Noel D PatonModerator Wednesday, March 25, 2015 6:55 PM
- Marked as answer by Noel D PatonModerator Thursday, March 26, 2015 5:31 PM
Friday, March 20, 2015 6:17 PM

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