locked
Will I lose what I have saved? RRS feed

  • Question

  • Hey everyone!

    I'm a college senior and need (and will need) a lot of the papers, etc. that I have saved on my computer for the past three years. What I do have already backedup are on floppy discs and need to be redone thanks to technology advances but, sadly to say, logic and common sense failed to prevail and most of my information is not backed up on my computer.

    I know when XP, etc. is installed/reinstalled on the computer, it means one is basically starting over. Is that the case with getting Geniune? I'm terrified of getting it for this reason, and terrified not to because I'm not all too clear on whether or not (and if so, when) my computer's going to tell me I'm not allowed to log on anymore.

    Also, this is a side issue that I'm pretty sure I'm going to get a "bite the bullet" answer with, but...I ordered this computer specially and did not (once again, note the grand wisdom) keep any information/discs available to be able to validate anything for the complimentary offer. Any thoughts/suggestions? Money's a little tight to be running around buying stuff I've already bought!

    On another note... KUDOS to you for doing this!!  I'm not trying to whine and complain or get pity for whatever situation I happen to be in, just trying to get things straight so I know what's going on.  Microsoft employees definitely worked hard on this and we should all try to work together to alleviate the problem.  And thank you for the valuable lesson.  I will try to be more careful with my purchases and keeping information in the future!

    Thank you!
    Thursday, August 17, 2006 11:36 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend the appropriate solution.

    Friday, August 18, 2006 1:29 AM
    Moderator