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Can't access Control Panel and the computer no longer recognizes the Printer or Scanner

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Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4

Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=

Windows Product ID: 89572-OEM-7332166-00042

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6001.2.00010300.1.0.002

ID: {F8CFB911-BC29-433C-9486-AC0E2DCEFFD2}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Basic

Architecture: 0x00000000

Build lab: 6001.vistasp1_gdr.090302-1506

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 114 Blocked VLK 2

Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80004005

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{F8CFB911-BC29-433C-9486-AC0E2DCEFFD2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P92J4</PKey><PID>89572-OEM-7332166-00042</PID><PIDType>2</PIDType><SID>S-1-5-21-2118144844-4002531098-1826081053</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>ET1160-05</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20081106000000.000000+000</Date></BIOS><HWID>36313507018400E6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57014</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software Licensing service is not running.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAnJ8y+0/N1vcEX5IA2N2ELvL0nFm4waxW8CA=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC GATEWA SYSTEM

  FACP GATEWA SYSTEM

  HPET GATEWA SYSTEM

  MCFG GATEWA SYSTEM

  SLIC GATEWA SYSTEM

  SSDT PTLTD POWERNOW

Monday, June 28, 2010 4:00 PM

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"Max Ink" wrote in message news:45a839a2-7291-4179-85cb-5dca0ee7370f...

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4

Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=

Windows Product ID: 89572-OEM-7332166-00042

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6001.2.00010300.1.0.002

OGA Data-->

Office Status: 114 Blocked VLK 2

Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

File Scan Data-->

File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80004005

SID>S-1-5-21-2118144844-4002531098-1826081053</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>ET1160-

Licensing Data-->

Software Licensing service is not running.

1) You are using a Windows License Key not generated by MS, but by a KeyGen

2) You have a file mismatch with the Software Licensing Service.

3) The SLS is not running - but that's probably caused by the above

4) You are running Office Professional Edition 2003, with a Key that once belonged to MS itself, before it was leaked, and then Blocked - although you appear to have a legitimate copy of Office Home&Student 2007 also installed (and having both installed can lead to problems in itself!)

What version of Windows is indicated on your COA sticker on the PC?

To attempt to fix the file mismatch:-

Run the System File Checker:-
click on Start
type CMD.EXE in the Search box, and wait for the file to be found - right-click on it, and select Run as Administrator.
At the prompt, type
SFC /SCANNOW
and hit the Enter key
The scanner will start, and hopefully repair the file problems.

Once complete, run another MGADiag report, and paste it to your reply.

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by Darin Smith MS Tuesday, June 29, 2010 9:00 PM
Tuesday, June 29, 2010 7:50 AM

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"Max Ink" wrote in message news:45a839a2-7291-4179-85cb-5dca0ee7370f...

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4

Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=

Windows Product ID: 89572-OEM-7332166-00042

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6001.2.00010300.1.0.002

OGA Data-->

Office Status: 114 Blocked VLK 2

Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

File Scan Data-->

File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80004005

SID>S-1-5-21-2118144844-4002531098-1826081053</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>ET1160-

Licensing Data-->

Software Licensing service is not running.

1) You are using a Windows License Key not generated by MS, but by a KeyGen

2) You have a file mismatch with the Software Licensing Service.

3) The SLS is not running - but that's probably caused by the above

4) You are running Office Professional Edition 2003, with a Key that once belonged to MS itself, before it was leaked, and then Blocked - although you appear to have a legitimate copy of Office Home&Student 2007 also installed (and having both installed can lead to problems in itself!)

What version of Windows is indicated on your COA sticker on the PC?

To attempt to fix the file mismatch:-

Run the System File Checker:-
click on Start
type CMD.EXE in the Search box, and wait for the file to be found - right-click on it, and select Run as Administrator.
At the prompt, type
SFC /SCANNOW
and hit the Enter key
The scanner will start, and hopefully repair the file problems.

Once complete, run another MGADiag report, and paste it to your reply.

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by Darin Smith MS Tuesday, June 29, 2010 9:00 PM
Tuesday, June 29, 2010 7:50 AM

Moderator
0

Sign in to vote

Please Note:
Validation Status: Invalid Product Key

is not the same as

Validation Status: Invalid License

Invalid License does NOT mean the key was not created by Microsoft. It means that Windows is in a Non-Genuine State. That's all.
Darin MS

Tuesday, June 29, 2010 9:26 PM

Answered by:

Can't access Control Panel and the computer no longer recognizes the Printer or Scanner

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