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For all those having issues with the Connector software, please read! RRS feed

  • General discussion

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    Hello everyone and thanks for reading! For anyone having any issues installing the Connector software on their home PCs, please follow the steps below to run the Connector Troubleshooter then file a bug and include the CAB numbers. Thanks much and keep sending those bugs our way!

     

    -Jessep Bangham-

    Connector Troubleshooter

    The Windows Home Server Toolkit is designed to help you diagnose the issues that you may encounter during Windows Home Server Setup. At this time the Windows Home Server Toolkit only works on x86 home computers and not x64. If all of your home computers are x64 you can move the toolkit installer to the Add-ins folder in the Software Share on the Windows Home Server.

    On an x64 home computer you can zip the client logs from %SystemDrive%\ProgramData\Microsoft\Windows Home Server\logs and upload them to your Connect bug.

    Download the most recent version of the Toolkit from http://go.microsoft.com/fwlink/?LinkId=98601.

    Installing the Toolkit

    Install the Toolkit on a home computer, not on your home server.

    1.       Ensure that you have administrative rights on the computer where you want to install the Toolkit.

    2.       Download and save the WHSToolkit.msi file in a temporary folder on your home computer.

    3.       Navigate to the folder where you saved the WHSToolkit.msi file, and then double-click the file.

    4.       Follow the Setup screens to complete the installation.

    Toolkit Advanced Mode

    Run the toolkit in advanced mode on the home computer. Do not click clean log!

    1.       Click Start, and then click Start Search

    2.       In Start Search type CMD and then press ENTER.

    3.       In the Command Prompt, type the following and then press ENTER.
    cd /d “%ProgramFiles%\Windows Home Server\Toolkit”

    4.       In the Command Prompt, type the following, and then press ENTER:
    ConnectorTroubleshooter.exe -a

    5.       In the Connector Troubleshooter click Run All Tests.

    6.       In the dialog enter the Windows Home Server password.

    NOTE: If you have not been able to successfully install the Connector software, you can still run most of the tests. Some of the tests fail, but the other tests may be able to tell you why the Connector software cannot successfully install. If you have not yet created a password, leave the password blank and click OK.

    See https://connect.microsoft.com/WindowsHomeServer/content/content.aspx?ContentID=8535 for submitting CAB ID’s after running the Connector Troubleshooter.

    Thursday, June 19, 2008 11:54 PM

All replies

  • The Connector won't install on a non-english version of Windows XP.

     

    If we "tweak" the installation by changing the reference to the language in the *.ini file, the Connector will install but will not provide all functions.  Any support for international version soon ?

     

    Thanks !

     

    Saturday, July 12, 2008 3:20 PM
  •  Daniel957 wrote:

    The Connector won't install on a non-english version of Windows XP.

    If we "tweak" the installation by changing the reference to the language in the *.ini file, the Connector will install but will not provide all functions.  Any support for international version soon ?

    Thanks !


    About non English versions (XP for client, or WHS for server) :

    I understood that It's not secure at this time, to install Windows Home Server Power Pack 1 Beta on an non English WHS version :

    Look at this thread :
    http://forums.microsoft.com/WindowsHomeServer/ShowPost.aspx?siteid=50&PostID=3479257#3479257&SiteID=50
    Monday, July 21, 2008 6:13 AM