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Win7 non-genuine after SP1 install

Question
-
Good day.
After installing SP1, Windows 7 has become a non-genuine version. The laptop came factory installed with Windows 7 Home Premium (Mecer/Mustek manufactured).
Attached is the MGADiag report.
Any help would be greatly appreciated.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-J93K6-4YVGJ-WCYKC
Windows Product Key Hash: bYstHxKSCCCx5WhaonbtlFk0ETY=
Windows Product ID: 00359-OEM-8992687-00187
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D0F66EC0-8431-42C4-AE8F-30F0E6222DB4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rc.100929-1730
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D0F66EC0-8431-42C4-AE8F-30F0E6222DB4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WCYKC</PKey><PID>00359-OEM-8992687-00187</PID><PIDType>2</PIDType><SID>S-1-5-21-3098948957-899130650-526799323</SID><SYSTEM><Manufacturer>Intel_</Manufacturer><Model>W76OC </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>CALPELLACRB.86C.0000.X.0000000000</Version><SMBIOSVersion major="2" minor="6"/><Date>20091221000000.000000+000</Date></BIOS><HWID>26BB3607018400FC</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Mustek</OEMID><OEMTableID>W765CMST</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7BD1BAE550F3E0C</Val><Hash>NY4ZPA6cYSy0lNOUuXH6xhSIH1A=</Hash><Pid>81602-OEM-6877403-51195</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17105Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800187-02-7177-7600.0000-0192010
Installation ID: 001606669225530533291332850336269611618516337655329991
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WCYKC
License Status: Unlicensed
Remaining Windows rearm count: 0
Trusted time: 2013/10/09 05:36:07 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:7:2013 21:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAIAAgABAAEAAAABAAAAAgABAAEAeqjU5XrwzVDgcppRqoRwncQ89EPPSlxdOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC Mustek W765CMST
SPCR PTLTD $UCRTBL$
ASF! CETP CETP
SSDT PmRef CpuPmWednesday, October 9, 2013 3:40 PM
Answers
-
Click on the Start button
In the Search box, type
SLUI 3
and hit the Enter key
Follow the instructions.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Tuesday, October 15, 2013 8:25 PM
- Marked as answer by Noel D PatonModerator Saturday, October 19, 2013 8:58 AM
Wednesday, October 9, 2013 8:05 PMModerator
All replies
-
Interesting Product Key!
The system appears to think it's an OEM_SLP Key - but I can find no references to it anywhere (and there are thousands for every other Key).
The motherboard appears to be a Retail one anyhow - so should not have an OEM_SLP Key on it at all.
Where did you acquire this Product Key and/or computer?
Please first try recreating Licensing Store.
Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each
net stop sppsvc
(wait until the service has stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe
After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case
Reboot and Post back with a new MGADiag report.
(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Wednesday, October 9, 2013 4:57 PMModerator -
Thank you for the timely response.
I have followed the instructions, but to no avail. It was purchased from a retailer in South Africa, out of the box manufactured by Mecer/Mustek Computing South Africa.
MGADiag:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-J93K6-4YVGJ-WCYKC
Windows Product Key Hash: bYstHxKSCCCx5WhaonbtlFk0ETY=
Windows Product ID: 00359-OEM-8992687-00187
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D0F66EC0-8431-42C4-AE8F-30F0E6222DB4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rc.100929-1730
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D0F66EC0-8431-42C4-AE8F-30F0E6222DB4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WCYKC</PKey><PID>00359-OEM-8992687-00187</PID><PIDType>2</PIDType><SID>S-1-5-21-3098948957-899130650-526799323</SID><SYSTEM><Manufacturer>Intel_</Manufacturer><Model>W76OC </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>CALPELLACRB.86C.0000.X.0000000000</Version><SMBIOSVersion major="2" minor="6"/><Date>20091221000000.000000+000</Date></BIOS><HWID>26BB3607018400FC</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Mustek</OEMID><OEMTableID>W765CMST</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7BD1BAE550F3E0C</Val><Hash>NY4ZPA6cYSy0lNOUuXH6xhSIH1A=</Hash><Pid>81602-OEM-6877403-51195</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17105Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800187-02-7177-7601.0000-2822013
Installation ID: 001606669225530533291332850336269611618516337655329991
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WCYKC
License Status: Unlicensed
Remaining Windows rearm count: 0
Trusted time: 2013/10/09 07:36:49 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:7:2013 21:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAAABAAAAAwABAAEAeqjU5XrwzVDgcppRqoRwncQ89EMKJLFwXF0=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC Mustek W765CMST
SPCR PTLTD $UCRTBL$
ASF! CETP CETP
SSDT PmRef CpuPm- Marked as answer by Noel D PatonModerator Wednesday, October 9, 2013 5:57 PM
- Unmarked as answer by Noel D PatonModerator Wednesday, October 9, 2013 5:57 PM
Wednesday, October 9, 2013 5:40 PM -
You need to change the Key to the one on your COA sticker and activate that.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Wednesday, October 9, 2013 5:59 PMModerator -
How can I go about doing this? Becuase after the above steps I do not have the option to insert a new key or auto activate, it just states "go online and resolve the issue".Wednesday, October 9, 2013 6:04 PM
-
Click on the Start button
In the Search box, type
SLUI 3
and hit the Enter key
Follow the instructions.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Tuesday, October 15, 2013 8:25 PM
- Marked as answer by Noel D PatonModerator Saturday, October 19, 2013 8:58 AM
Wednesday, October 9, 2013 8:05 PMModerator