new thread RRS feed

  • Question

  • Hi,

    I observed a blue five pointed star on the computer on Tuesday 3 July 2007 at around 8 a.m. and a notice which stated that I may be a victim of software counterfeiting. I have been using this computer since April 2006 I bought the computer brand new with this software already installed. I would like to have this problem resolved. 




    Sunday, July 8, 2007 9:21 PM


  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution
    Sunday, July 8, 2007 9:41 PM