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CRM 2015 + Option set IsGlobal (False) doesn't match with the one from existing option set (True). RRS feed

  • Question

  • HI,

    I am trying to import a solution from one QA environment to another with some fixes.However while importing it fails at "Lead" entity and throws the following error (checked in the log file)

    "Option set IsGlobal (False) doesn't match with the one from existing option set (True)."

    I checked the optionset's present on Lead entity. All of them are managed except one which is a global optionset named 'Customer Type'.

    I checked its values they are the same.Not able to make out what is the issue in it.

    Please help.

    Thanks In Advance

    Wednesday, December 2, 2015 8:35 AM

All replies

  • Based on the error, the issue is that one of the option sets is a global option set in one environment, but not a global option set in the other environment. This may be a managed or an unmanaged component. You'll probably need to check each environment to see which option set is affected. Once you find this, the only resolution is to drop the related field from one of the environments, and import a solution with the correct option set type from the other environment

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Wednesday, December 2, 2015 12:00 PM
    Moderator