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Upgrade 3.0 to 4.0 - SRS Error message RRS feed

  • Question

  • When upgrading from v3.0 to 4.0 at the System Requirements Screen, we get an error message at the  MS SQL Reporting Services stage that reads :  Setup failed to validate specified Reporting services report server http.....

     

    Sql 2005 SP2 is installed as well as SRS 2005.  Checked the URL to see if I could connect.  I can without problems.

    What should check next?

     

    Thanks

     

    Luc

    Tuesday, July 29, 2008 9:08 PM

Answers

  •  

    Not sure if this is what your friend is talking about, but with 3.0 it was best practice to not have SRS and CRM share the same IIS application pool, as they ran on different versions of .net.

     

    I would recommend opening a case with CRM support to work it out.

    Wednesday, July 30, 2008 11:35 AM
    Moderator

All replies

  • Luc,

    What are you putting in for the report server URL?  Make sure that you are using the report server URL, not the report manager URL.

     

    The report server url will be http://nameofsqlserver/reportserver.  The report manager url is http://nameofsqlserver/reports.

     

    You have to use the Report Server URL.

     

    Wednesday, July 30, 2008 2:24 AM
    Moderator
  • Hi Joel,

     

    Thanks for the tip^.  But I was aware of this and made sure we used to Report server URL instead of the Report Manager URL in the upgrade process.

     

    A friend mentioned something about insuring that CRM and the SRS web sites were not  the same.  I can't find any reference to this in the Implementation Guide or the Installing Guide or any forums.  Does it mean anything to you?  And if so, why is that?

     

    Thanks

     

    Luc

     

    Wednesday, July 30, 2008 11:27 AM
  •  

    Not sure if this is what your friend is talking about, but with 3.0 it was best practice to not have SRS and CRM share the same IIS application pool, as they ran on different versions of .net.

     

    I would recommend opening a case with CRM support to work it out.

    Wednesday, July 30, 2008 11:35 AM
    Moderator
  • Thanks  Joel.  That's what we'll do then.

    You mention this was a best practice for 3.0; is it the same for 4.0?  Are they running on the same version of .net now?

    Take care

     

    Luc

    Wednesday, July 30, 2008 12:21 PM
  • its best practice for crm 4, but crm 4 having .net 3.0

     

    Regards,

    Imran

     

     

    Thursday, July 31, 2008 8:17 AM
    Moderator