Darin I apologize if I'm missing something here, but why are you talking about MS Office? He basically stated that he can't log into Windows because of an unexpected validation error with his preinstalled Vista Home Premium OS that has worked
fine up until this point. He is entering the product key from his "sticker" which indicates a COA-SLP, or Windows Software Product Key sticker which is usually found on the side, bottom or even back of the actual machine itself. He is doing
this becasue it is one of the options given when confronted with a Windows activation conflict or error. You are asked to enter your product key, enter a new product key, or purchase a new product key, etc..
Summerkid you'll have to take the "activate by phone" option most likely to straighten this out. Talk to live support if necessary when you do this. Your system may have been hacked by the way. This is not the only explanation, but
it would not surprise me at all these days and after what I've been through.
I can't imagine how you came up with Microsoft Office out of his post? He said he was trying to "enter the desktop", and that he can't "enter into the Windows". Sure his english prose isn't the best, but it's not that bad!
He doesn't mention Office at all from what I can see.
The only reason I am responding to this is due to my own frustration and experience with wading through countless posts, etc. where the support given is completely irrelevant and at the very least redundant. It is absolutely not personal.
I just wish people would take time to read what they are responding to and consider if they actually have anything of value to contribute. I do apologize, but sometimes it is necessary to vent.
Matt
