live care renewal

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  I moved your post out of the Off Topic folder where it was in danger of being overlooked.

   

  Knowing the error message would be helpful....

   

  Try logging into http://billing.microsoft.com with the LiveID for your subscription (Help/About... in OneCare, the Subscription ID is your LiveID).

   

  If you still encounter an error, please contact support for help.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

  Friday, February 22, 2008 4:23 PM

  Moderator