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Error while Uninstalling update 0.1 from MSCRM 2015 server. RRS feed

  • Question

  • Hello All, when trying to uninstall above update below error i am getting.

    After Clicking on the cancel button it's popping up below screen.

    Kindly help me in this how can i overcome this.



    • Edited by EmpAnsar Friday, November 6, 2015 4:58 AM image update
    Friday, November 6, 2015 4:21 AM

Answers

  • Thanks very much Rickard Norstorm, i have got the solution,

    i have use only the "Server.MSI" file from the mscrm setup and it resolves my issue.

    i have downloaded the crm setup from the web, extract it on the server and in those extracted files there was "Server.MSI" 

    file which i have use to resolve the above mention issue.


    • Edited by EmpAnsar Monday, November 9, 2015 1:12 PM
    • Marked as answer by EmpAnsar Monday, November 9, 2015 1:17 PM
    Monday, November 9, 2015 1:10 PM

All replies

  • Hi,

    It seems the uninstaller wants to have the installation media for CRM 2015. Have you tried to use the installations files for the server?

    Regards


    Rickard Norström Developer CRM-Konsulterna
    http://www.crmkonsulterna.se
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Friday, November 6, 2015 7:15 AM
  • Thanks for the reply Rickard Norston,

     i am not having the idea about this

    can you please give detail steps so that i can move forward.

    1.which files are required in Media.

    2. How to check installation media i am confused in this.

    3."Have you tried to use the installations files for the server?". This point especially making me confused please elaborate on this which and where to get it.

    Thanks in advance.


    • Edited by EmpAnsar Friday, November 6, 2015 7:26 AM
    Friday, November 6, 2015 7:25 AM
  • Hi,

    With "the installation files" I mean the media that was used to install the server. Either you have some sort of package or you should be able to download a CRM 2015 trial server and use that.

    Regards


    Rickard Norström Developer CRM-Konsulterna
    http://www.crmkonsulterna.se
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Friday, November 6, 2015 7:42 AM
  • Thanks for the update on this , 

    My query is which file exactly do i need to use from the installation media.

    Thanks in advance

    Friday, November 6, 2015 10:04 AM
  • Hi,

    I'd say all of them, it's a package that has a lot of dependencies.

    Regards


    Rickard Norström Developer CRM-Konsulterna
    http://www.crmkonsulterna.se
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Friday, November 6, 2015 10:41 AM
  • Thanks very much Rickard Norstorm, i have got the solution,

    i have use only the "Server.MSI" file from the mscrm setup and it resolves my issue.

    i have downloaded the crm setup from the web, extract it on the server and in those extracted files there was "Server.MSI" 

    file which i have use to resolve the above mention issue.


    • Edited by EmpAnsar Monday, November 9, 2015 1:12 PM
    • Marked as answer by EmpAnsar Monday, November 9, 2015 1:17 PM
    Monday, November 9, 2015 1:10 PM