locked
LIVE MESH BUG: No network connection detected with full 3G coverage !! RRS feed

  • Question

  • Dear Microsoft Live Mesh Team,

    First I do think that Microsoft Live Mesh is one of the best services I have ever used, because it's simple to backup, sync and share important documents on different platforms. It makes me more productive on the go. I have been using the service for some time now, however without changing any settings on my Samsung BlackJack II I get the error message:

    "Sign-in failed, No network connection was detected. Check your connection and try again."

    This doesn't make sence, because I have full 3G coverage. Furthermore I've ruled out the option of being device specific and tested with an HTC Touch Diamond 2 (Windows Mobile Professional) AND with the Samsung BlackJack II (Windows Mobile Standard).

    While asking a question on Twitter:  http://twitter.com/remoknops/status/1629687199
    The problem was confirmed by Windows Mobile MVP ClintonFitch:  http://twitter.com/clintonfitch/status/1629721238

    I hope that this information is of help for the Microsoft Live Mesh Team, in order to further improve this excellent service !

    With kind regards,

    Remo Knops
    http://www.mobilityminded.com | http://www.remo-knops.com | http://www.open-innovation.nl
    Monday, April 27, 2009 4:00 PM

Answers

  • I've moved your post over to the Live Mesh Mobile forum.
    Please submit a bug report with the log file from the device having the problem. The link following explains where to find the log file so that you can transfer it to a PC and attach to your bug report.
     

    How to Submit Bugs and Live Mesh Logs

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, April 27, 2009 4:27 PM
    Moderator

All replies

  • I've moved your post over to the Live Mesh Mobile forum.
    Please submit a bug report with the log file from the device having the problem. The link following explains where to find the log file so that you can transfer it to a PC and attach to your bug report.
     

    How to Submit Bugs and Live Mesh Logs

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, April 27, 2009 4:27 PM
    Moderator
  • Has there been any movement on this? Is there a bug report?
    I am having the same issues. Same phone.
    Thursday, May 7, 2009 11:57 PM
  • Has there been any movement on this? Is there a bug report?
    I am having the same issues. Same phone.

    I suggest that you file your own bug report since the original poster hasn't returned with a link for us.

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, May 8, 2009 2:24 PM
    Moderator
  • Ok, it had been a while since I used Mesh on my phone so I figured an uninstall/reinstall might be useful.
    It was. I uninstalled and reinstalled and was able to connect.
    Friday, May 8, 2009 6:01 PM
  • Ok, it had been a while since I used Mesh on my phone so I figured an uninstall/reinstall might be useful.
    It was. I uninstalled and reinstalled and was able to connect.

    That's excellent news. :-) Enjoy trying out the Live Mesh mobile client.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, May 8, 2009 6:43 PM
    Moderator