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  The .dbx files are Outlook Express files. Your .pst files are likely in another location from the restore.

  -steve

   

  Wednesday, January 2, 2008 1:10 AM

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  Hi Steve,

  I'm a computer novice and bought the Windows Live OneCare to back up my Windows XP Professional PC with the SP2.  I'm glad because my PC crashed.  Everything was Restore great except for my emails, contacts, and calendar.  I see them all in C:\Documents and Settings\All Users\Documents\Restore\1-3-2008 folder but I am unable to Import anything to my Outook 2003.  I click on the "How do I import my restored email?" link and I get the following error:

  Server Error in '/' Application.

  ---

  The resource cannot be found.

  Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable.  Please review the following URL and make sure that it is spelled correctly.
  
  Requested URL: /help.aspx

   

  Can you please help me?  I'm really am a novice and really need my information.

  
  Thanks,

  Matt Bielecki

   

  Friday, January 4, 2008 12:45 PM
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  I'm not sure why you got that error when clicking the link for Help. Are you using Internet Explorer as your browser? Where did you find the link for how to import restored email?

   

  Anyway, these are the instructions from the Help pages:

  Import restored e-mail

  After you use Windows Live OneCare to restore e-mail files from a backup, you must import the restored files into your e-mail program before you can access them. E-mail programs usually store your e-mail messages in special files that can be used only by the program that created them.

  Import restored e-mail in Microsoft Outlook Express 6

  Start Outlook Express. On the File menu, click Import, and then click Messages. Under Select Program, select the mail program that the original files were created in, and then click Next. Under Specify Location, click Import mail from an OE 6 store directory, and then click OK. Click Browse, select the folder where you restored your files, and then click Next. Usually, the folder name begins with C:\Restore, followed by the date of the restore operation. Under Select Folders, select the mail folders that you want to restore. Click Finish.

  Import restored e-mail in Microsoft Office Outlook

  Start Outlook. On the File menu, click Import and Export. Click Import from another program or file, and then click Next. Under Select file type to import from, click Personal folder file (.pst), and then click Next. Click Browse, and then select the folder where you restored your files. Under Options, click Do not import duplicates, and then click Next. Under Select the folder to import from, make sure that the top-level folder of the mail that you're importing is selected and that the Include subfolders check box is selected. Select the folder where you want to put the imported files, and then click Finish.

  Import restored e-mail in Windows Mail

  Start Windows Mail. On the File menu, click Import, and then click Messages. In the Select Program list box, select the mail program that the original files were created in. Under Location of messages, click Browse, and then browse to the folder that contains the files. This folder appears on the final page of the OneCare Restore Wizard. Usually, the folder name begins with C:\Restore, followed by the date of the restore operation. Under Select Folders, select one or more mail folders that you want to restore, or click All Folders. Click Finish.

  -steve

   

  Friday, January 4, 2008 8:23 PM

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