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Users not able to paste text into Email record body using IE RRS feed

  • Question

  • I have users of CRM Online reporting they cannot paste some text into an email record body.  They are using IE10 to access CRM and the body acts as if it is not a text box.  Oddly if they open the email record in a new window and hit refresh - it works just fine.

    I have confirmed that the users have permission (this only popped up yesterday) and that the record is in Draft status.

    Has anyone else run into this?

    Thursday, February 18, 2016 2:30 PM

All replies

  • Have them try the keyboard shortcut to copy and paste Ctrl C and Ctrl V

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    Thursday, March 3, 2016 11:33 PM