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MCSE exam 70-270 RRS feed

  • Question

  • Is it possible to pay a small fee to have the CD found at the back of the book replaced?  This book is part of the official MS press self-study guide for MCSE (2nd edition).



    Thank you



    Erik G.
    Sunday, June 1, 2008 2:27 PM

Answers

  • More information can be found here: http://support.microsoft.com/kb/171931

    But If your CD-ROM or floppy disk is clearly physically defective (cracked, badly warped, contains a deep scratch, etc.), you can exchange it for a replacement CD-ROM or floppy disk in the United States of America by calling Microsoft Press at 800-MS-PRESS.

    If you are outside the United States of America, please contact your local Microsoft Press distributor or subsidiary. For a list of distributors, please connect to the Microsoft Press Web site at http://mspress.microsoft.com/

    I'm not sure they will replace a missing one or not but I would imagine so.

    Stephen Charles Rea [MCT] askthemct.com
    • Proposed as answer by .revEditor Sunday, June 1, 2008 2:41 PM
    • Marked as answer by Ricky Gee Sunday, June 1, 2008 7:08 PM
    Sunday, June 1, 2008 2:41 PM
    Answerer

All replies

  • More information can be found here: http://support.microsoft.com/kb/171931

    But If your CD-ROM or floppy disk is clearly physically defective (cracked, badly warped, contains a deep scratch, etc.), you can exchange it for a replacement CD-ROM or floppy disk in the United States of America by calling Microsoft Press at 800-MS-PRESS.

    If you are outside the United States of America, please contact your local Microsoft Press distributor or subsidiary. For a list of distributors, please connect to the Microsoft Press Web site at http://mspress.microsoft.com/

    I'm not sure they will replace a missing one or not but I would imagine so.

    Stephen Charles Rea [MCT] askthemct.com
    • Proposed as answer by .revEditor Sunday, June 1, 2008 2:41 PM
    • Marked as answer by Ricky Gee Sunday, June 1, 2008 7:08 PM
    Sunday, June 1, 2008 2:41 PM
    Answerer
  • I know this isn't your fault, but the second link you suggested in case I'm outside the US (I live in Canada) points to a non-existing page.  The correct page is http://www.microsoft.com/learning/books/default.mspx it seems, but even that page has a few broken links.  I'll follow the instructions for people in the US and we'll see what happens.




    Erik G.
    Sunday, June 1, 2008 3:18 PM