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setup issue.. RRS feed

  • Question

  •  hi,

               I am getting the following error.. after installation of crm 4.0 (enterprise edition).. during installation i choose typical installation mode. the installation succeded, after creaton of organisation in deployment manager, i am getting this error.. please help...!! is there any option to fix it.. or should i uninstall the crm server and install it in the custom way..???  or is this somethin related with sql server or the ISS site permission??  

     


     

    (prijil.p.s)

    Monday, January 31, 2011 8:11 AM

Answers

  • Hi Prijil,

    If you installed CRM 4.0 on box where you also have SQL and used a domain account as service account you need manually to add your domain account to the PrivUserGroup

    1. Open Active Directory and Computers (dsa.msc)
    2. Find your PrivUserGroup
    3. Open group and add your domain account running your CRM services
    4. Reboot CRM server (just to be sure ;-)

    And also add the CRM user to the group IIS_IUSRS in Server where CRM is installed.


    Khaja Mohiddin
    Monday, January 31, 2011 11:57 AM

All replies

  • Hi Prijil,

    If you installed CRM 4.0 on box where you also have SQL and used a domain account as service account you need manually to add your domain account to the PrivUserGroup

    1. Open Active Directory and Computers (dsa.msc)
    2. Find your PrivUserGroup
    3. Open group and add your domain account running your CRM services
    4. Reboot CRM server (just to be sure ;-)

    And also add the CRM user to the group IIS_IUSRS in Server where CRM is installed.


    Khaja Mohiddin
    Monday, January 31, 2011 11:57 AM
  • I had also received the “Record is Unavailable” error.  I had done many customizations to the Order Entity on one CRM 2011 virtual server while my customer got their hardware ready for MS CRM 2011.  When their server had CRM 2011 installed I imported the solution.

     

    All the entities except Orders would allow me to Add New/Save.  After reviewing my code I remembered that I had Jscript which did a Lookup to the PriceList.  This requires a GUID value in the code.  The GUID was for the Development site SQL database tables.  Once I changed the GUID to the correct value for the Live CRM installation, the error went away.

     

    Hope this helps others resolve their problems.


    Valerie Lingen
    Thursday, June 2, 2011 3:28 PM