Normal CRM page vs CRM page displayed in Unified service desk RRS feed

  • Question

  • I am dispalying CRM pages in USD(unified service desk). I have to disable a ribbon button if the crm page displayed in USD. So that the user cannot access that button if he/she is in USD.

    I want to know whether the CRM page displayed in USD or not in javascript.

    Thanks in advance.


    Monday, November 10, 2014 8:56 AM

All replies

  • In USD, Window Route Rules, for the rule that is opening the page you want to show,  you will find 2 checkbox's..

    Hide Ribbon, Hide Command bar.

    Setting Hide Ribbon Hides the bar across the top.


    Monday, December 15, 2014 8:47 PM