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Office genuine advantage error RRS feed

  • Question

  • Hi!

    I encounter the office genuine advantage has to close error when i boot up my machine. I have done the diag and corrected all the issues as suggested. I have then been able to validate my software successfully using the diag tool.However,the problem still persists everytime i boot up.

    Any other ideas to solve this?

    Thanks.

    Friday, April 2, 2010 10:15 AM

Answers

  • Hello Sydney2,

    Open Scheduled Tasks in Control Panel and delete any that have to do with Office Genuine Advantage.  They will have job names with the letters oga in them.

    Restart  and check to see if the problem continues or not.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by Darin Smith MS Friday, April 2, 2010 10:28 PM
    • Marked as answer by Sydney2 Wednesday, April 7, 2010 7:42 PM
    Friday, April 2, 2010 4:45 PM

All replies

  • Hello Sydney2,

    Open Scheduled Tasks in Control Panel and delete any that have to do with Office Genuine Advantage.  They will have job names with the letters oga in them.

    Restart  and check to see if the problem continues or not.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by Darin Smith MS Friday, April 2, 2010 10:28 PM
    • Marked as answer by Sydney2 Wednesday, April 7, 2010 7:42 PM
    Friday, April 2, 2010 4:45 PM
  • Thanks for your help Dan. This is sorted now.
    Wednesday, April 7, 2010 7:42 PM