Hi there,
I am just on the final steps of configuring a CRM2011 deployment. I imported an organisation database from CRM4 and everything seems to be working as expected (scripts, forms, etc).
Now I just need to configure the Email Router settings. I basically mirrored the configuration information from the CRM4 Email Router.
- For incoming, we are using SMTP
- For outgoing, it is Exchange 2010
It works fine on CRM4.
However when I try to load data in the E-mail router Configuration Manager for CRM 2011, I get the following error:
"The E-mail Router Configuration Manager was unable to retrieve user and queue information from the Microsoft Dynamics CRM server. [...]"

If I try to load data in the E-Mail Router Configuration Manager for CRM 4, it works as expected.
I tried looking for a solution but I could only find a KB related to CRM4, and a post here (https://community.dynamics.com/product/crm/f/117/p/72328/132056.aspx) which worries
me a bit... :)
Any ideas?
Regards,
P.
MCC, MCT, MCP, MCTS
If you find this post helpful then please "Vote as Helpful". If I helped you with an answer to a question then please "Mark As Answer".