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windows vista validation issue RRS feed

  • Question

  • i have read many reports on the same issues and have attempted the fixes, but i still have issues.  i ran the diagnostic tool, this is what i got:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {362A0095-C45E-417D-A5F5-BC79E2F8BD98}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error: M:20101106095435791-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18178], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{362A0095-C45E-417D-A5F5-BC79E2F8BD98}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1756089595-2604924964-3467332714</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070720000000.000000+000</Date></BIOS><HWID>A4313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>508FE3B1CE26DB0</Val><Hash>4Gnhrff6UZQbWB+2z/ZtWvUCIhU=</Hash><Pid>81602-OEM-6872831-35672</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAF4XAAAAAAAAYWECAAQQup0Iu6hSFX3LAdArSr9MLECc5R83cvYPeMzbO/NyHTbPGpsRyFO6Sc5Xzin+yVIg/dEICWCeYIXhz6CoTUWXhhgs1m231mF4QnCCfRYlRXwPQv691fDYwWF+27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3q1CzF0U07jqdyoAL0aULPNP9KSju/t9vu9LXUgneZO8FY4AE64zboqR4C2wZdpMQu8VjbvFjoDZ5k4mh5m+ukRM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMXatooGD+oYYSuja+pgzBaVg4HlpkmxF2omKSSQ9g3SygqE1Fl4YYLNZtt9ZheEJwQ7rnKqF0LPas/mlvaiY6Rtuzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6tQsxdFNO46ncqAC9GlCzzT/Sko7v7fb7vS11IJ3mTvBWOABOuM26KkeAtsGXaTELvFY27xY6A2eZOJoeZvrpETOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zMIswwswE8gYbD5GFIM3/YRIoAnkDcgTf747JEX1nDFEoKhNRZeGGCzWbbfWYXhCcA/hPCXt8w88DIXe41J5woPbs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjerULMXRTTuOp3KgAvRpQs80/0pKO7+32+70tdSCd5k7wVjgATrjNuipHgLbBl2kxC7xWNu8WOgNnmTiaHmb66REzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMy01PiLcuZIOt/KlfarfF6n4mZT9hkPHVU4Se0zDtLR/qCoTUWXhhgs1m231mF4QnDIdhNSEYAlUOAfi9gVDE/H27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3q1CzF0U07jqdyoAL0aULPNP9KSju/t9vu9LXUgneZO8FY4AE64zboqR4C2wZdpMQu8VjbvFjoDZ5k4mh5m+ukRM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jM2dpQYUYgXlxO2ABElZaBRBKrBAUVJFDZhT3rshrSQFmgqE1Fl4YYLNZtt9ZheEJwzYu30hI6WlynoN2PwEpAxduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6tQsxdFNO46ncqAC9GlCzzT/Sko7v7fb7vS11IJ3mTvBWOABOuM26KkeAtsGXaTELvFY27xY6A2eZOJoeZvrpETOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zPohzN9LJU9gsQ8Yn10NT0m+H1x22tmMH5GUMcxysuaSoKhNRZeGGCzWbbfWYXhCcOGA4rhw7B7qPGrVnULxawTbs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjerULMXRTTuOp3KgAvRpQs80/0pKO7+32+70tdSCd5k7wVjgATrjNuipHgLbBl2kxC7xWNu8WOgNnmTiaHmb66REzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMw4ed0upxgSFbo37yvIGB5aM1vPwAzstihC1Xxv/kRfVKCoTUWXhhgs1m231mF4QnDu0UE+9bVTubCrdtcYW+Hh27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3q1CzF0U07jqdyoAL0aULPNP9KSju/t9vu9LXUgneZO8FY4AE64zboqR4C2wZdpMQu8VjbvFjoDZ5k4mh5m+ukRM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMohvUAPsyLcaJ71buDMUaZY4E8+5zHzG77dc1IC7+e/ugqE1Fl4YYLNZtt9ZheEJwygGDLz0VyRrFnXNtsQDx+Nuzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6tQsxdFNO46ncqAC9GlCzzT/Sko7v7fb7vS11IJ3mTvBWOABOuM26KkeAtsGXaTELvFY27xY6A2eZOJoeZvrpETOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAQABAAAAAwABAAEA6GGiiNrxPIfqxnb/SEWicEaDEMVEF/L0mNu8dcIvrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

     

    Sunday, November 7, 2010 5:20 PM

Answers

  • Hello asclatt,

    The core of your issue centers on the line in your Diagnostic Report that reads:


    File Scan Data-->
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18178], Hr = 0x800b0100

    This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.


    To resolve the issue, you need repair file.


    First try repairing Windows using System Restore:
    1)    Reboot Vista into Safe Mode
    2)    Click the ‘Start’ button
    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key
    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
    5)    Click the "Next" button.
    6)    Reboot back into Normal mode
    7)    Vista should no longer be in Reduced Functionality mode

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.
    1)    Login to Vista in Normal Mode (not safe mode)
    2)    Launch an Internet Browser
    3)    Type: %windir%\system32\ in the browser's address field
    4)    Scroll down till you find the file cmd.exe
    5)    Right-click the file and select 'Run as Administrator'
    6)    In the CMD window, type: sfc /scannow
    7)    Reboot twice and see if that resolves the issue.


    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

     

    Note: The Not Enough Quota error is not directly related to the non-genuine issue. Experience suggests that the Quota error may be the result of a Malware infection, but I can't be sure in your case.  Some users report that they rebooted till a number of times and finally were able to follow the above steps without the Quota error appearing.

    Thank you,

     


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, November 9, 2010 9:39 PM
    Tuesday, November 9, 2010 9:38 PM

All replies

  • Hi asclatt,

    Hit start, and in the search box type cmd and right click and hit Run as Administrator, and then type in cscript slmgr.vbs -ipk (your product key from your COA - if you cannot find it goto http://www.microsoft.com/howtotell/content.aspx?pg=coa). To activate run "cscript slmgr.vbs -ato".

    Sunday, November 7, 2010 11:50 PM
  • I tried this, but I get a message that says not enough quota is available to process this command.  I AM FRUSTRATED!!!! :(
    Monday, November 8, 2010 3:27 AM
  • Hello asclatt,

    The core of your issue centers on the line in your Diagnostic Report that reads:


    File Scan Data-->
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18178], Hr = 0x800b0100

    This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.


    To resolve the issue, you need repair file.


    First try repairing Windows using System Restore:
    1)    Reboot Vista into Safe Mode
    2)    Click the ‘Start’ button
    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key
    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
    5)    Click the "Next" button.
    6)    Reboot back into Normal mode
    7)    Vista should no longer be in Reduced Functionality mode

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.
    1)    Login to Vista in Normal Mode (not safe mode)
    2)    Launch an Internet Browser
    3)    Type: %windir%\system32\ in the browser's address field
    4)    Scroll down till you find the file cmd.exe
    5)    Right-click the file and select 'Run as Administrator'
    6)    In the CMD window, type: sfc /scannow
    7)    Reboot twice and see if that resolves the issue.


    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

     

    Note: The Not Enough Quota error is not directly related to the non-genuine issue. Experience suggests that the Quota error may be the result of a Malware infection, but I can't be sure in your case.  Some users report that they rebooted till a number of times and finally were able to follow the above steps without the Quota error appearing.

    Thank you,

     


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, November 9, 2010 9:39 PM
    Tuesday, November 9, 2010 9:38 PM