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cannot install KB2481109 RRS feed

  • Question

  • I have tried a clean boot, install manually  and reset windows updates with no luck . I am not sure what prerequisites  I am missing . Thank you, the log is below

     

    [KB2481109.log]
    11.375: ================================================================================
    11.375: 2011/08/14 12:12:57.453 (local)
    11.375: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    11.375: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    11.375: Hotfix started with following command line: -q -z -er /ParentInfo:9500186504169c44a9e75ca3babae3af
    11.406: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    11.437:  C:\WINDOWS\system32\mstscax.dll is Present
    11.437: Condition succeeded for section Presence.RDCInstallBlock.Section in Line 1 of PreRequisite
    11.437: FileVersion of C:\WINDOWS\system32\mstscax.dll is Less Than 6.0.6001.0
    11.437: Fist Condition in Test.RDCInstallBlock.Section Failed
    11.437: Condition Check for Line 2 of PreRequisite returned FALSE
    11.437: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    11.437: KB2481109 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For More details check the Log File c:\windows\KB2481109.log
    11.437: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    11.437: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For More details check the Log File c:\windows\KB2481109.log
    11.437: Update.exe extended error code = 0xf0f4

    Sunday, August 14, 2011 5:48 PM

All replies

  • FileVersion of C:\WINDOWS\system32\mstscax.dll is Less Than 6.0.6001.0 says it all.

    It seems, you have not installed the RDP client 6.0 or higher, which is required for the patch.

    Best greetings from Germany
    Olaf

    Wednesday, August 17, 2011 1:26 PM
    Moderator