locked
Diagnostic Results RRS feed

  • Question

  •  

    ryt guys got my diagnostic result copied underneath plz get back to me soon as possible. thanks for the help so far.

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-X6JKM-G3C24-K2QYW
    Windows Product Key Hash: hgilwO0syBfJYWJqlYGOlfrw/B8=
    Windows Product ID: 76488-OEM-2211906-00839
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: {5E2015C5-C0A9-40BF-B0A0-EE7288B8BEF0}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.59.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5E2015C5-C0A9-40BF-B0A0-EE7288B8BEF0}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K2QYW</PKey><PID>76488-OEM-2211906-00839</PID><PIDType>2</PIDType><SID>S-1-5-21-907723742-3208796414-605687002</SID><SYSTEM><Manufacturer>DIXONSXP</Manufacturer><Model>Calistoga &amp; ICH7M Chipset</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>D3B64                         </Version><SMBIOSVersion major="2" minor="4"/><Date>20060719000000.000000+000</Date><SLPBIOS>DIXONSXP,DIXONSXP</SLPBIOS></BIOS><HWID>FF9F3B07018400EE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Advent</name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>4B37898A25AF86C</Val><Hash>K+nhxAgw8sYQt9Ppr+I7N9e9iTA=</Hash><Pid>70141-054-8000686-56737</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, October 8, 2007 6:18 PM

Answers

All replies

  • You need to activate your installation of Windows XP, either via the internet or by phone.  Please read the following for instructions:

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890

    Monday, October 8, 2007 6:39 PM
    Moderator
  • When I follow the instruction below there is no Activate Windows in the System Tools menu. 

     

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

     

    Hope you can help again.

     

    Monday, October 8, 2007 7:22 PM
  • Hello Gary,

     

    Please reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851. Please re-post here should you need further assistance. Thank you and have a great day!

     

    Thankyou,

     

    Stephen Holm, MS

    Monday, October 8, 2007 7:54 PM
  •  

    Having trouble again i've tried phoning but a dont know what its asking me for. and i've recently just noticed in that diagnostic that the activation key shown is not the one that i should have. do you have any solutions and do you have a phone number for a microsoft operator. cheers
    Tuesday, October 9, 2007 8:38 AM
  • Please wait until an operator comes on and let them know you need to activate Windows :-).

     

     

    Stephen Holm, MS

     

    Tuesday, October 9, 2007 9:33 PM