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Microsoft ID not received and have another one before

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Hello

I register my case at this link from 16/6/2013 and no one replay i tried to post the problem 3 times with last SR# 1251332950. and no one reply i have Microsoft ID linked to Prometric ID when i was in Egypt but when moved to saudi arbia i have problem to access my email so i create new prometric id because i have to take the exam ASAP

the problem is i didn't receive my new Microsoft ID till now to my email and i need to merge the new one with the old

i tried to call Microsoft Saudi Arabia also but told me to go to this link also, What else should i do now

Sunday, June 22, 2014 1:40 PM

Answers

Dear sally,

Unfortunately the way to make a union of MC ID numbers and making code if not accepted in any way via the website it is only through Microsoft's support centers.

I strongly suggest you contact them, their service and attitude is very good!

Slowly try to explain to them what you want to do.

I wrote down the phone numbers of support in your area, and there is a link that allows you viewing in different areas if needed.

link for this page: http://www.microsoft.com/learning/en-us/help.aspx

Microsoft Regional Service Centers: Africa, Mediterranean, Middle East, Pakistan

Hours of operation

Telephone	Email
Monday through Friday 8:00‒18:00 (8:00 A.M.‒6:00 P.M.) Greenwich Mean Time (GMT) 9:00‒18:00 (9:00 A.M.‒6:00 P.M.) Central European Time (CET)	Response within two business days

Contact information

Country/region	Telephone/other
The Middle East and Africa	Find answers to this month’s top queries in the self-help portal If you require additional information, contact your Regional Service Center:
Bahrain	Online support in Arabic and English
Egypt	Online support in Arabic and English
Israel	(180)-9450464 (toll-free number) (180)-9238101 (toll-free number)
Jordon	Online support in Arabic and English
Kuwait	Online support in Arabic and English
Lebanon	Online support in Arabic and English
Libya	Online support in Arabic and English
Oman	Online support in Arabic and English
Pakistan	(49) 524 1179 6057
Palestinian Authority	Online support in Arabic and English
Qatar	Online support in Arabic and English
Saudi Arabia	Online support in Arabic and English
South Africa	(0800)-995641 (toll-free number)
United Arab Emirates	Online support in Arabic and English (49) 524 1179 6057
Yemen	Online support in Arabic and English
Africa, Mediterranean, Middle East, Pakistan	Send an email message Fax: (49) 524 1179 6077 Address: Microsoft Regional Education Service Centre Postfach 4000 33414 Verl GERMANY

Please Mark This As Answer if it helps to solve the issue

Tzuri Ben Ezra | My Certifications: CompTIA A+ ,Microsoft MCP, MCTS, MCSA, MCITP |
FaceBook: Tzuri FaceBook | vCard: Tzuri vCard |

Microsoft ID: Microsoft Transcript

Proposed as answer by Mr. Wharty Sunday, June 22, 2014 11:00 PM
Marked as answer by Danny van DamMVP, Editor Tuesday, June 24, 2014 8:37 AM

Sunday, June 22, 2014 5:51 PM

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Thank you for your fast reply

I already tried to use this support link before from week and they did not reply till now is there is any phone number i can use even if it is international number

hope you help me to find number that i can make call from my location (Saudi Arabia)

Thank you

Sunday, June 22, 2014 9:34 PM
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unfortunately I can't call this numbers it is like toll free number or service number that related to specific country and no number for Saudi Arabia network says it is wrong number

i don't know why they didn't replay my SR

Monday, June 23, 2014 5:02 PM

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