Fix locks up RRS feed

  • Question

  • Trying to run the fix by clicking on the FIX button that ONE CARE provides to repair.  It responds by bring up the fix screen then locks up. Fix will not 'fix'.
    what do I do.  I see others have had this problem.  One one care has not even responded to them. I am a new user to one care. I have not even gotten one care in the FIX department. The support sticks and is non existant.
    Saturday, April 26, 2008 9:21 PM


All replies

  • It would be best to contact support to resolve this issue. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    Sunday, April 27, 2008 4:51 AM
  • You are correct in that others have reported that "Fix it" from within OneCare when a problem has been detected does not work. We don't know the cause. The Fix it button calls a script that is part of the Help System and executes a series of programmed steps to repair a problem. I suspect that something is blocking the scripted action, perhaps IE security settings, or the code that needs to be executed is broken on your PC. As Jim noted, the best thing to do is to contact OneCare support per the instructions at the link he provided.



    Monday, April 28, 2008 12:58 PM