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How can I add a Persian Sahmsi (Iranian) calendar to Microsoft Dynamics CRM 2016 RRS feed

  • Question

  • hi. i want to add Persian calendar to Microsoft dynamics CRM 2016.

    how i can do this?

    in another topic that i founded i saw that " Create ASP.Net Page, look & fill similar to CRM Look" but i dont know how i can create asp.net page. is someone have a default asp.net page similar to CRM?

    many tanks 



    • Edited by arianprocess Saturday, February 11, 2017 5:22 AM
    Saturday, February 11, 2017 5:21 AM

All replies

  • Types of calendars

                    Dynamics CRM 2016                   

    Updated: November 29, 2016

    Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

    The calendar entity was modified to support additional types of calendars in CRM Online Spring ‘14 and CRM 2015 Service Pack 1 (on-premises).

    The Type Picklist attribute contains the following options:

    Value

    Label

    Description

    0

    Default

    All calendars that are not customer service, holiday schedule, or inner calendars.

    1

    Customer Service

    Service calendars for customer service.

    2

    Holiday Schedule

    Holiday schedule calendars for customer service.

    -1

    Inner Calendar type

    Inner Calendars are used by other calendars to build a graph of time slots available for customer service or service scheduling to be performed.

    Customer service calendars exist to calculate performance against service level agreements (SLAs). SLAs are frequently based on key performance indicators (KPIs) based on time, such as duration for first response or a time limit before escalation. When these time limits are restricted to periods when customer service operations are open, calculations to enforce these agreements must include data from the customer service calendar.

    Customer service calendars define regular weekly schedules. Events that don’t fall into those regular schedules are usually holidays. A customer service calendar can be associated with a holiday schedule to provide a complete description of the times when customer services are available.

    Service scheduling uses the default calendar type. Business closure calendars can be defined and shared on service and resource entities. The scheduling engine makes sure that all appropriate calendar rules are considered for an appointment request.

    In addition to free/busy times, you can define effort (required/available) constraints on the CalendarRule entity. These constraints are defined as the effort that is available from a resource to perform, deliver, or repeat a particular service at a given time. Similarly, each service defines the effort that is required from the required pool of resources to complete one unit of service for its specified duration. The scheduling engine automatically computes the appropriate time blocks for an appointment when the total effort that is required for a given service is less than or equal to the total available effort for all the required resources.

    Monday, February 13, 2017 10:19 AM