I am unable to close my hotmail account. When I click "close your microsoft account" under my settings with my hotmail account, I receive this message:
<meta content="text/html; charset=utf-8" http-equiv="content-type" />You need to cancel
any paid services or Microsoft Points account associated with your Microsoft account.
I then logged onto the MSN biling and account management and I received this
message:
<meta content="text/html; charset=utf-8" http-equiv="content-type" />
No billing accounts
This Windows Live ID does not currently have a billing relationship with Microsoft. MSN offers a variety of services that you may subscribe to. For more information, go to http://get.msn~ENV~.com .
Apparently I have a Microsoft Points account associated with my Microsoft account. Please direct me on how to close the Microsoft Points account.
Thank you,
Amy
