Reinstall

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  I just answered your other post with the following:

  See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

   

  If none of the tips in that article help, please contact support.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  Yes, if you are connected to the Internet, that's a network. OneCare needs a network connection to perform the installation and the 0014 error indicates that there is a problem with the connection.

   

  -steve
  

   

  Tuesday, November 11, 2008 6:59 PM

  Moderator