Sign in

Microsoft.com

Microsoft

Remove From My Forums

Super slow computer

Question
0

Sign in to vote

I installed MS One Live to get rid of a few spam things that kept popping up. My computer at least was running fast, but now it takes FOREVER to boot up, and I click on the task manager to see what's up, and it doesn't look like much memory is being taken up, but MS One Live is running constantly. Okay, I unsuccessfully tried to uninstall McAfee and deleted a whole bunch of their files in the program folder but I guess bits and pieces of it are still on my computer I can't delete. Is that the problem? Or is it that One Live just uses so much memory starting up and operating that my four year old laptop just can't deal with it?

Tuesday, October 21, 2008 9:51 PM

Answers

0

Sign in to vote

OneCare should run fine on a 4 year old laptop, as long as you aren't running on the absolute minimum system requirements. I would anticipate that a 4 year old laptop is running XP and has at least 512 megs of RAM. If you have less memory than this, it would be slow.

Of course, the slowness may have nothing to do with OneCare and could indicate a hardware problem, but the most likely cause is that the McAfee software has not been fully removed and part may still be running.

McAfee Removal Tool - http://www.majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

If that doesn't resolve it, please contact support for some help.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, October 22, 2008 12:44 PM

Moderator