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Windows 7 Anytime Upgrade RRS feed

  • Question

  • Windows 7 hit by Spyware, license file was damaged, now trying to re-activate and the system says it can't use the Anytime upgrade key because this is a new install
    Wednesday, April 20, 2011 6:18 PM

Answers

  • Restore the original Windows and then upgrade.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, April 20, 2011 11:14 PM
    Wednesday, April 20, 2011 6:25 PM
    Answerer
  • "Patrick Doman - DNS" wrote in message news:46ccf1ab-e097-49f0-9348-ba1adb83f9f6...
    Windows 7 hit by Spyware, license file was damaged, now trying to re-activate and the system says it can't use the Anytime upgrade key because this is a new install

    Are you saying that you reinstalled the system using the Clean/Custom install option in the Win 7 disk - after booting from the DVD?
    If so then you need to reinstall again using the manufacturer's Recovery disks, then use the Upgrade disk to get back to Win7.
     
    If not, then ....
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, April 20, 2011 11:15 PM
    Wednesday, April 20, 2011 7:32 PM
    Moderator

All replies

  • Restore the original Windows and then upgrade.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, April 20, 2011 11:14 PM
    Wednesday, April 20, 2011 6:25 PM
    Answerer
  • "Patrick Doman - DNS" wrote in message news:46ccf1ab-e097-49f0-9348-ba1adb83f9f6...
    Windows 7 hit by Spyware, license file was damaged, now trying to re-activate and the system says it can't use the Anytime upgrade key because this is a new install

    Are you saying that you reinstalled the system using the Clean/Custom install option in the Win 7 disk - after booting from the DVD?
    If so then you need to reinstall again using the manufacturer's Recovery disks, then use the Upgrade disk to get back to Win7.
     
    If not, then ....
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, April 20, 2011 11:15 PM
    Wednesday, April 20, 2011 7:32 PM
    Moderator