Delete Button Keyboard Shortcut on Emails RRS feed

  • Question

  • Why is the Keyboard Shortcut for Deleting an Email CTRL + D ???  That doesn't work in IE 9 because it just offers to make that page one of your Favorites!!!!   Why did the CRM team do this?  Has anyone found a workaround for this? 


    Friday, September 21, 2012 1:53 AM


  • It seems that Ctrl+D behaves differently when you put the cursor in the rich text editor, in which case it would open Add to Favorites window. If you click anywhere else on the form, Ctrl+D will give you the ability to delete the record. 

    My testing was done in IE10, CRM2011 with UR12. 

    Daniel Cai | http://danielcai.blogspot.com | @danielcai | Data Integration made easy with SSIS Integration Toolkit

    • Marked as answer by NateOne Friday, April 5, 2013 2:50 PM
    Friday, April 5, 2013 2:59 AM

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