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Disable the Service Activity in CRM 2011

Question
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Hi,
I need to hide the 'Service Activity'. I turn off the privileges of Read, Create, Write and Delete at Setting - Administration - Security Role - Service Management Tab - Service (entity) as None.
Now, Service Activity is disable at all levels except at Workplace - My Work - Activities - New Activity - Service Activity. Any idea, how to disable this one?
Thanks.
Software developer working on Asp.Net, C#, jQuery and Dynamics CRMWednesday, October 19, 2011 6:18 AM
Answers
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Hi Zohaib,
The list of New Activity, cannot be modified to remove any activity type from there.
Using Plugin as suggested by daemon lin you can prevent the users from read/create/update Service Activity. You can write a plugin that will trap the create/update event of Service Activity and throw an error from the pre-create/update event. This will prevent any user from actually creating Service Activity in CRM. This is a workaround to removing the Service Acitivity option from Activity type.
HTH
Sam
Web: http://www.inogic.com
Blog: http://inogic.blogspot.com
Email: news@inogic.com
If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".- Proposed as answer by Sam - Inogic Wednesday, October 19, 2011 10:03 AM
- Marked as answer by Zohaib Uddin Khan Friday, October 21, 2011 9:57 AM
Wednesday, October 19, 2011 10:03 AM
All replies
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you can develop a plugin for retrieve message
daemon linWednesday, October 19, 2011 7:26 AM -
Dear daemonlin,
You mean to say in order to disable or hide the Service Activity located at Workplace - MyWork - Activities - New Activity, I need to create a plugin for this. Btw, can you please elaborate more about your plugin idea?
Thanks.
Software developer working on Asp.Net, C#, jQuery and Dynamics CRMWednesday, October 19, 2011 7:37 AM -
Hi Zohaib,
The list of New Activity, cannot be modified to remove any activity type from there.
Using Plugin as suggested by daemon lin you can prevent the users from read/create/update Service Activity. You can write a plugin that will trap the create/update event of Service Activity and throw an error from the pre-create/update event. This will prevent any user from actually creating Service Activity in CRM. This is a workaround to removing the Service Acitivity option from Activity type.
HTH
Sam
Web: http://www.inogic.com
Blog: http://inogic.blogspot.com
Email: news@inogic.com
If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".- Proposed as answer by Sam - Inogic Wednesday, October 19, 2011 10:03 AM
- Marked as answer by Zohaib Uddin Khan Friday, October 21, 2011 9:57 AM
Wednesday, October 19, 2011 10:03 AM -
Dear Sam,
Thanks for the reply and give details of workaround.
Software developer working on Asp.Net, C#, jQuery and Dynamics CRMWednesday, October 19, 2011 10:57 AM -
Hi Zohaib,
If this has resolved your query, please make sure to mark the reply as the answer for this question.
This will close this thread.
Thanks!
Sam
Web: http://www.inogic.com
Blog: http://inogic.blogspot.com
Email: news@inogic.com
If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".Wednesday, October 19, 2011 11:17 AM