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product key been nicked?? RRS feed

  • Question

  • hi there, it may come as a suprise but after purchasing my laptop years ago, i paid for genuine microsoft etc to be installed on it.  Now im studying i actualli went to type in my product key after been told where it was!! except it is not valid and assumption has been made from a friend who worked in it saying its likely to of been nicked and therefore i am stuck without it for my microsoft word 2007.  i have no receipt, i ran a microsoft genuine advantage diagnostic tool (1.9.0027.0) and attempted to copy it but the error msg after that read FAILED TO CREATE OUTPUT FILES, hr = 0x8007000d. PLEASE CONTACT SUPPORT....

     

    SOMEONE PLZ HELP XX

    Sunday, October 30, 2011 3:29 PM

Answers

  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    • Marked as answer by Darin Smith MS Friday, November 4, 2011 11:31 PM
    Friday, November 4, 2011 11:31 PM

All replies

  • "miss silly" wrote in message news:46f35da7-8ac2-4c2c-bca8-dc37f8e76d7f...

    hi there, it may come as a suprise but after purchasing my laptop years ago, i paid for genuine microsoft etc to be installed on it.  Now im studying i actualli went to type in my product key after been told where it was!! except it is not valid and assumption has been made from a friend who worked in it saying its likely to of been nicked and therefore i am stuck without it for my microsoft word 2007.  i have no receipt, i ran a microsoft genuine advantage diagnostic tool (1.9.0027.0) and attempted to copy it but the error msg after that read FAILED TO CREATE OUTPUT FILES, hr = 0x8007000d. PLEASE CONTACT SUPPORT....

     

    SOMEONE PLZ HELP XX

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
     
    IGNORE the error message from MGADiag – it simply means that it was unable to save the output files to disk. The text copy is still available to paste.
     
    Word 2007 is part of the Office suite – not Windows. If you are looking for a Key for that it will be with your original paperwork for the system, not on a sticker on the case.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 30, 2011 6:13 PM
    Moderator
  • It appears someone installed just a trial version of Microsoft Office 2007 and the trial period has now concluded.

    You'll need to purchase a Microsoft Office suite in order to activate Microsoft Office.  Please see:  How to purchase a Microsoft Office Suite


    Carey Frisch
    Monday, October 31, 2011 3:36 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    • Marked as answer by Darin Smith MS Friday, November 4, 2011 11:31 PM
    Friday, November 4, 2011 11:31 PM