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Media error when installing sp3 RRS feed

  • Question

  • I started with a Toshiba laptop which has a clean hard drive.  I purchased new windows xp home edition sp2 software on ebay (still in the shrinkwrap and has product key sticker, etc.  Everything installed fine but when I go to install sp3 it tells me the prodcut key is not valid for this media type.  I am copying my wga report below.  Could you please help me to fix this?  Thanks.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23982
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {D920717E-92A6-4C3C-9E01-C9E7AAC01EE8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D920717E-92A6-4C3C-9E01-C9E7AAC01EE8}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23982</PID><PIDType>1</PIDType><SID>S-1-5-21-1343024091-1563985344-839522115</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L355</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.90</Version><SMBIOSVersion major="2" minor="4"/><Date>20090604000000.000000+000</Date></BIOS><HWID>9D58350701842079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 817B:Semp Toshiba Informatica Ltda|817B:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, October 15, 2009 6:12 PM

Answers

  • Hello cmeiss,

    That Pid=value, plus the hologram being a sticker = most likely a counterfeit.

    What about the Product Key?


    Does the Toshiba have a Certificate of Authenticity for XP or Vista?  If so there was no need to buy a new license, all you needed were the Recovery/Reinstallation discs from Toshiba...
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 9:42 PM
    Thursday, October 15, 2009 7:36 PM
  • Thanks for the info.  I will be finding recourse on Ebay.

    This machine came with Vista but I am wanting to install XP because I do not like Vista.  What is a way to buy a reasonably priced legal standalone verrsion of xp that would work? 
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 9:42 PM
    Thursday, October 15, 2009 8:03 PM

All replies

  • Hello cmeiss,

    Is this installed PK also on the CoA that came with the materials you purchased on ebay?
    *****-*****-2487J-KWKMF-RPWBY


    Navigate to the setupp.ini file in the \i386 folder on the CD that came with the materials you purchased on eBay.  This is a small text file with two sections.  Please post the second section.

    Look closely at the CD you got. Is the hologram a thin label affixed to the top surface of the CD, or is it embedded within the plastic of the CD?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 15, 2009 6:40 PM

  • Here is the information from the setupp file from the cd:


    [Pid]
    ExtraData=796674736977656D7A622E385892A4
    Pid=55274270


    As for the cd, when I examined it closely, it looks like it may be a very thin sticker.  Have I been had by pirates?  Is there any way to get a true version that I can install on my machine.  I want to do this legally but I do want to install xp and stop spending all this time?
    Thursday, October 15, 2009 7:26 PM
  • Hello cmeiss,

    That Pid=value, plus the hologram being a sticker = most likely a counterfeit.

    What about the Product Key?


    Does the Toshiba have a Certificate of Authenticity for XP or Vista?  If so there was no need to buy a new license, all you needed were the Recovery/Reinstallation discs from Toshiba...
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 9:42 PM
    Thursday, October 15, 2009 7:36 PM
  • Thanks for the info.  I will be finding recourse on Ebay.

    This machine came with Vista but I am wanting to install XP because I do not like Vista.  What is a way to buy a reasonably priced legal standalone verrsion of xp that would work? 
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 9:42 PM
    Thursday, October 15, 2009 8:03 PM